Side-by-side comparison · 24 data points
Track segmented customer satisfaction with Net Promoter Score-based surveys
| Customer.guru Net Promoter NPS | Xporter Data Export & Reports | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Precise, customizable reports and data exports. All your data, in any format, automatically!
| Metric | Customer.guru Net Promoter NPS | Xporter Data Export & Reports |
|---|---|---|
| Rating | 4.6 ★ | ★ 5.0 ★ |
| Total reviews | 63 | ★ 272 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2016 | Feb 2013 |
Based on the data on this page, Xporter Data Export & Reports is the stronger choice for most Shopify App Store merchants — 5.0★ vs Customer.guru Net Promoter NPS's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Customer.guru Net Promoter NPS at Free plan available, Xporter Data Export & Reports at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Xporter Data Export & Reports has the larger user base (272 reviews vs 63), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Customer.guru Net Promoter NPS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Xporter Data Export & Reports; mid-market and enterprise merchants with specific feature requirements should evaluate both — Customer.guru Net Promoter NPS's 63-review base may include the workflow context that matches your specific use case better than Xporter Data Export & Reports's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Customer.guru Net Promoter NPS audit • Xporter Data Export & Reports audit
| Keyword | Customer.guru Net Promoter NPS | Xporter Data Export & Reports |
|---|---|---|
| data analytics reporting | Not ranked | #6 |
| data export | Not ranked | #7 |
| product data importer | Not ranked | #9 |
| nft and tokengating | #18 | Not ranked |
| reviews | #228 | Not ranked |
No tracked changes.
Both Customer.guru Net Promoter NPS and Xporter Data Export & Reports offer paid plans only. Customer.guru Net Promoter NPS starts at Free plan available; Xporter Data Export & Reports starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Xporter Data Export & Reports has the higher average rating (5.0★ from 272 reviews) compared to Customer.guru Net Promoter NPS (4.6★ from 63 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Xporter Data Export & Reports holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Xporter Data Export & Reports has the deeper published review base (272 vs 63), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Customer.guru Net Promoter NPS typically suits early-stage and growth-mode teams based on its published review base (63 reviews). Xporter Data Export & Reports typically suits early-stage and growth-mode teams based on its published review base (272 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Customer.guru Net Promoter NPS and Xporter Data Export & Reports both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer.guru Net Promoter NPS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
