Side-by-side comparison
Collect customer photos and videos in a shoppable UGC gallery. Reward fans and grow trusted sales.
Boost conversions with TikTok shop like shoppable videos, Instagram reels, Stories,UGC video gallery
| Metric | UserTell ‑ Customer Gallery | ReelUp‑Shoppable Videos+Reels |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 1 | ★ 296 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | ★ 4 tiers |
On the measured data here, ReelUp‑Shoppable Videos+Reels leads on more dimensions (3 vs 1). Pick UserTell if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: UserTell ‑ Customer Gallery audit • ReelUp‑Shoppable Videos+Reels audit
| Field | UserTell ‑ Customer Gallery | ReelUp‑Shoppable Videos+Reels |
|---|---|---|
| Tagline | ||
| Listing audit | 87/100 listing audit | 92/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Listed features | 5 | 5 |
|---|
| Languages | 1 supported | 1 supported |
|---|
| Listed since | Apr 2026 | Sep 2022 |
|---|
| Listed |
|---|
None
| Keyword | UserTell ‑ Customer Gallery | ReelUp‑Shoppable Videos+Reels |
|---|---|---|
| shoppable video reels | Not ranked | #3 |
| video | Not ranked | #4 |
| videos | Not ranked | #5 |
| customer support tool | #170 | Not ranked |
| customer service ai | #177 | Not ranked |
Both UserTell ‑ Customer Gallery and ReelUp‑Shoppable Videos+Reels offer a free plan. UserTell ‑ Customer Gallery lists no paid plan with a published price; ReelUp‑Shoppable Videos+Reels lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
UserTell ‑ Customer Gallery (5.0★, 1 reviews) and ReelUp‑Shoppable Videos+Reels (4.9★, 296 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
UserTell ‑ Customer Gallery holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; ReelUp‑Shoppable Videos+Reels has more published reviews to read for user-reported install experience (296 vs 1).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: UserTell ‑ Customer Gallery has 1 published reviews; ReelUp‑Shoppable Videos+Reels has 296 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. UserTell ‑ Customer Gallery and ReelUp‑Shoppable Videos+Reels both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from UserTell ‑ Customer Gallery" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.