Side-by-side comparison · 24 data points
Turn customer questions into confident purchases.
| ES Customer Approval | AC ‑ Questions & Answers | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Manage customer onboarding, customize forms and enhance security before they join your store.
| Metric | ES Customer Approval | AC ‑ Questions & Answers |
|---|---|---|
| Rating | 1.0 ★ | ★ 5.0 ★ |
| Total reviews | 1 | ★ 29 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2025 | Feb 2018 |
Based on the data on this page, AC ‑ Questions & Answers is the stronger choice for most Shopify App Store merchants — 5.0★ vs ES Customer Approval's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: ES Customer Approval at Free plan available, AC ‑ Questions & Answers at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to AC ‑ Questions & Answers; mid-market and enterprise merchants with specific feature requirements should evaluate both — ES Customer Approval's 1-review base may include the workflow context that matches your specific use case better than AC ‑ Questions & Answers's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ES Customer Approval audit • AC ‑ Questions & Answers audit
| Keyword | ES Customer Approval | AC ‑ Questions & Answers |
|---|---|---|
| forms | #171 | #41 |
| form | #179 | #45 |
Not featured in any section recently.
Both ES Customer Approval and AC ‑ Questions & Answers offer paid plans only. ES Customer Approval starts at Free plan available; AC ‑ Questions & Answers starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
AC ‑ Questions & Answers has the higher average rating (5.0★ from 29 reviews) compared to ES Customer Approval (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
AC ‑ Questions & Answers holds the higher average rating (5.0★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AC ‑ Questions & Answers has the deeper published review base (29 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ES Customer Approval typically suits early-stage and growth-mode teams based on its published review base (1 reviews). AC ‑ Questions & Answers typically suits early-stage and growth-mode teams based on its published review base (29 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ES Customer Approval and AC ‑ Questions & Answers both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ES Customer Approval" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
