Loading content…
Convobridge vs SmartBot
Side-by-side comparison
Convobridge
Add live chat to your store in minutes. Help shoppers instantly and turn questions into sales.
shopifyFree plan available
At a glance
| Metric | Convobridge | SmartBot: Leading AI Chatbot |
|---|---|---|
| Rating | — | 4.7 ★ |
| Total reviews | 0 | 460 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 11 supported |
| Listed since | May 2026 | Aug 2023 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, SmartBot leads on more dimensions (4 vs 1). Pick Convobridge if one of the points where it leads is what you need.
Where Convobridge leads
- Lists Live chat and Quick replies in its marketplace category features; SmartBot doesn't.
Where SmartBot leads
- More published reviews: 460 vs 0.
- Lists a free plan; Convobridge doesn't.
- Available in more languages: 11 vs 1.
- Ranks higher in Chat: #11 vs #826 of 1,105.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Convobridge audit • SmartBot: Leading AI Chatbot audit
1. Listing metadata
Field-level data| Field | Convobridge | SmartBot |
|---|---|---|
| Tagline | ||
| Listing audit | 75/100 listing audit | 96/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
Convobridge
SmartBot
Free plan
No free plan listed
Free
Free
- 300 AI chats (lifetime)
- 7-day Growth trial included
- Supports up to 50 products
Paid plans
Basic
- Live chat widget on storefront
- Reply from merchant dashboard
- Chat history storage
- Easy one-click install
- Supports multiple customers chatting
Pro
- Everything in Basic
- Up to 2,000 customer chats/month
- Multiple simultaneous chats
- Faster dashboard performance
- Priority support
- Supports 3 agents
Premium
- Everything in Pro
- Unlimited customer chats
- Unlimited chat history
- Unlimited agents
- VIP support
- Advanced analytics
Starter
- Unlimited AI chats
- Supports up to 500 products
- Learns FAQs & Policies
- WhatsApp live agent handoff
- Custom knowledge base
Growth
- Supports up to 3,000 products
- Learns from Blogs & Files
- Smart AI sales follow-up
- AI email reply & Product highlights
- Real-time sales pop-ups
Pro
- Supports up to 20,000 products
- Advanced AI chat automation
- AI-optimized product data
- High concurrency support
- Superior AI performance
- Support headless storefronts
- Priority customer support
3. Features
As listed by each developerConvobridge
- Live chat widget appears instantly on your storefront for customers
- Merchants receive and reply to messages from a simple dashboard
- Chat history is saved so you never miss a customer conversation
- Easy one-click install with no coding or technical setup required
- Supports multiple customers chatting at the same time
SmartBot
- Knows your store: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categoryChat0 shared · 15 total
Only in Convobridge
- Live chat
- Quick replies
Only in SmartBot
- AI chatbots
- Multi-language
- Discounts
- FAQs
- Greetings
- Product recommendations
- Upsell
- Agent avatar
- Chat buttons
- Chat window
- Color and font
- Emojis and stickers
- Welcome messages
Upsell and cross-sell0 shared · 8 total
Only in Convobridge
None
Only in SmartBot
- Multi-currency
- Multi-language
- Pop-ups
- Product page upsell
- AI recommendations
- Product recommendations
- Optimization suggestions
- Recommendation performance
6. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Convobridge | SmartBot |
|---|---|---|
| ai chatbot | Not ranked | #3 |
| ai chat | Not ranked | #4 |
| chatbot | Not ranked | #4 |
| chat support | #89 | Not ranked |
| livechat | #200 | Not ranked |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsConvobridge · 0 changes
No tracked changes.
SmartBot · 3 changes
- Oct 21descriptionListing copy updated
- Sep 29featuresFeatures list updated
- Sep 29descriptionListing copy updated
8. Quality signals
Reviews · velocity · latest sentiment| Signal | Convobridge | SmartBot |
|---|---|---|
| Average rating | — | 4.7 ★ (460) |
| Rating distribution | 5— 4— 3— 2— 1— | 582% 413% 33% 21% 11% |
5 latest reviews · each app
Convobridge
No reviews yet.
SmartBot
- Sep 27, 2026
i like the app very much its great with free plan also
- Sep 17, 2026
- Sep 10, 2026
- Sep 1, 2026
- Aug 26, 2026
That the bot helps to answer questions the customer may have about the products or the site. They do a good job answering questions. You have to make sure that the bot works and it is a good way to help you improve your store.
9. App details
Long-form descriptionConvobridge
Shoppers often leave stores because they cannot get quick answers. This app adds a live chat widget to your store so customers can message your team directly while browsing. You can respond instantly from your support dashboard. It helps reduce abandoned carts, build customer trust, and resolve issues before they become refunds. Setup takes a few minutes with no technical experience required.
SmartBot
SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers
Frequently asked
Common questions about this comparisonIs Convobridge or SmartBot: Leading AI Chatbot cheaper?
SmartBot: Leading AI Chatbot is cheaper to start with — it offers a free plan and Convobridge doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Should I choose Convobridge or SmartBot: Leading AI Chatbot?
AppRanks cannot separate these two on rating, because neither publishes one. SmartBot: Leading AI Chatbot does carry the larger published review base (460 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Convobridge or SmartBot: Leading AI Chatbot?
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; SmartBot: Leading AI Chatbot has more published reviews to read for user-reported install experience (460 vs 0).
Which works better for small vs large Shopify App Store merchants?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Convobridge has 0 published reviews; SmartBot: Leading AI Chatbot has 460 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Convobridge and SmartBot: Leading AI Chatbot?
Migration support varies by app and category. Convobridge and SmartBot: Leading AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Convobridge" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
10. Other comparisons people make
Apps similar to each onevs Convobridge
More popular comparisons
Other side-by-side comparisons in the same marketplaceInfinite Optionsvs Globo Product Options, VariantAvada Image & Page Speed Upvs Avada AI SEO Image OptimizerAvada AI SEO Image Optimizervs SEO Image Optimizer Wizard17TRACK Order Trackingvs Avada PDF Invoice Generator17TRACK Order Trackingvs PH Ship Rate & Track for FedExCWILL Order Trackingvs Route ‑ Protection & TrackingEasify Custom Product Optionsvs Kiwi Size Chart & RecommenderAvada PDF Invoice Generatorvs Order Printer Pro: PDF Invoice
