PMO vs Claimify
Side-by-side comparison · 24 data points
At a glance
| Metric | Claimify: Claims & Returns | PMO: ProtectMyOrder |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 4 | ★ 13 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 1 tier |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2025 | Jun 2023 |
AppRanks verdict
Generated from live data on this pageClaimify: Claims & Returns and PMO: ProtectMyOrder are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Claimify: Claims & Returns at Free plan available, PMO: ProtectMyOrder at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Claimify: Claims & Returns audit • PMO: ProtectMyOrder audit
1. Listing metadata
Field-level data| Claimify | PMO | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
Claimify
PMO
Free
Free
—
- 1 Claim form
- Basic validation rules
- Email support
- Standard templates
- Up to 3 Claim Reasons
Free
—
Paid #1
Plus
19
- Unlimited claim forms
- Advanced validation rules
- Custom validation logic
- Priority support
- Advanced analytics
- Smart Auto-Approval Rules
- Custom branding
—
Paid #2
Business
49
- Everything in Plus
- Build workflows for any claim scenario
- Sending Domain Integration
- Custom Domain Settings
- Dedicated account manager
- Priority support
- Returns Management
—
3. Features
As listed by each developerClaimify
- One dashboard for every claim, returns, refunds, exchanges, warranty or damage.
- Self-service customer portal, customers file claims from their account, TY, ...
- Auto-approval rules — resolve predictable claims instantly, without human touch.
- Custom workflows for any scenario — RMA, store credit, replacement orders, more.
- Kanban board + analytics — see every claim's status at a glance, spot trends.
PMO
- With 9 clicks, start selling premium services like package protection
- Show to 50% of site traffic to see impact on conversion rate
- Customise everything: pricing, titles, text and images
4. Categories & rankings
Shared categories on the same row · in-category position inlineClaimify
PMO
5. Category features
Marketplace-curated features per categoryWarranties and insurance4 shared · 24 total
Claimify
- Returns and exchanges
- Checkout
- Custom branding
- Custom widget
- Damaged packages
- Extended warranty
- Auto-handling
- Claims dashboard
- Claims portal
- Email notifications
- Request form
- Tracking
- —Dynamic pricing
- —Fixed pricing
- —Lost packages
- —Percentage pricing
- —Stolen packages
- —A/B testing
- —Cart page
- —Custom upsell
- —Instant quotes
- —Revenue sharing
- —Custom policies
- —Vendor handling
PMO
- Returns and exchanges
- Checkout
- Custom branding
- Custom widget
- —Damaged packages
- —Extended warranty
- —Auto-handling
- —Claims dashboard
- —Claims portal
- —Email notifications
- —Request form
- —Tracking
- Dynamic pricing
- Fixed pricing
- Lost packages
- Percentage pricing
- Stolen packages
- A/B testing
- Cart page
- Custom upsell
- Instant quotes
- Revenue sharing
- Custom policies
- Vendor handling
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Claimify | PMO |
|---|---|---|
| support | #3 | Not ranked |
| customer support tool | #41 | Not ranked |
| support chatbot | #49 | Not ranked |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsClaimify · 8 changes
- May 5featuresFeatures list updated
- May 5descriptionListing copy updated
- May 5descriptionListing copy updated
- May 5descriptionListing copy updated
- Apr 12descriptionListing copy updated
- Apr 12descriptionListing copy updated
- Apr 12featuresFeatures list updated
- Apr 12descriptionListing copy updated
PMO · 0 changes
No tracked changes.
9. App details
Long-form description · keyword frequencyClaimify
Claimify is a complete returns, refunds, exchanges, and warranty claims management app for Shopify. Customers submit RMA requests from a branded self-service portal, the thank-you page, or their account. Merchants resolve every claim. Return, refund, exchange, or warranty, from one dashboard with auto-approval rules, custom workflows, and analytics. A modern post-purchase and after-sales experience without the support ticket chaos.
Top keywords
- warranty2×3.39%
PMO
ProtectMyOrder enables merchants to upsell premium services at checkout. Sell services such as shipping protection, carbon neutral shipping and free returns. You keep 80% of the upsell revenue and handle all claims yourself.
Top keywords
- services2×6.06%
- shipping2×6.06%
- upsell2×6.06%
Frequently asked
Common questions about this comparisonIs Claimify: Claims & Returns or PMO: ProtectMyOrder cheaper?
Both Claimify: Claims & Returns and PMO: ProtectMyOrder offer paid plans only. Claimify: Claims & Returns starts at Free plan available; PMO: ProtectMyOrder starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Which has better reviews, Claimify: Claims & Returns or PMO: ProtectMyOrder?
Claimify: Claims & Returns (5.0★, 4 reviews) and PMO: ProtectMyOrder (5.0★, 13 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Should I choose Claimify: Claims & Returns or PMO: ProtectMyOrder?
It depends on what you're optimizing for. Claimify: Claims & Returns fits better if you prioritize broader integrations; PMO: ProtectMyOrder is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, Claimify: Claims & Returns or PMO: ProtectMyOrder?
Both apps are one-click installs from the Shopify App Store marketplace. PMO: ProtectMyOrder has more onboarding documentation maturity (13 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Shopify App Store stores?
Claimify: Claims & Returns typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). PMO: ProtectMyOrder aligns more with early-stage and growth-mode stores (13 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between Claimify: Claims & Returns and PMO: ProtectMyOrder?
Migration support varies by app and category. Claimify: Claims & Returns and PMO: ProtectMyOrder both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Claimify: Claims & Returns" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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