ChurnEx vs Grapevine Post Purchase Survey

Based on the data on this page, Grapevine Post Purchase Survey is the stronger choice for most Shopify App Store merchants — 5.0★ vs ChurnEx: AI Customer Retention's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: ChurnEx: AI Customer Retention at Free trial available, Grapevine Post Purchase Survey at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Grapevine Post Purchase Survey has the larger user base (219 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ChurnEx: AI Customer Retention's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage merchants who need fast install and low risk should default to Grapevine Post Purchase Survey; mid-market and enterprise merchants with specific feature requirements should evaluate both — ChurnEx: AI Customer Retention's 0-review base may include the workflow context that matches your specific use case better than Grapevine Post Purchase Survey's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is ChurnEx: AI Customer Retention or Grapevine Post Purchase Survey cheaper?

Both ChurnEx: AI Customer Retention and Grapevine Post Purchase Survey offer paid plans only. ChurnEx: AI Customer Retention starts at Free trial available; Grapevine Post Purchase Survey starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Should I choose ChurnEx: AI Customer Retention or Grapevine Post Purchase Survey?

AppRanks cannot separate these two on rating, because neither publishes one. Grapevine Post Purchase Survey does carry the larger published review base (219 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, ChurnEx: AI Customer Retention or Grapevine Post Purchase Survey?

Both apps are one-click installs from the Shopify App Store. Grapevine Post Purchase Survey has the deeper published review base (219 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

ChurnEx: AI Customer Retention typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Grapevine Post Purchase Survey typically suits early-stage and growth-mode teams based on its published review base (219 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between ChurnEx: AI Customer Retention and Grapevine Post Purchase Survey?

Migration support varies by app and category. ChurnEx: AI Customer Retention and Grapevine Post Purchase Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ChurnEx: AI Customer Retention" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.