Side-by-side comparison · 24 data points
Chattly: Revolutionize customer support with AI-powered chat responses, 24/7 assistance made easy!
| Chattly | Customer Chatbot AI | Dialog ‑ AI Personal Shopper | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Rufus-style AI shopping agent that recreates in-store experience to lift conversions.
| Metric | Chattly | Customer Chatbot AI | Dialog ‑ AI Personal Shopper |
|---|---|---|
| Rating | 1.0 ★ | ★ 5.0 ★ |
| Total reviews | 3 | ★ 34 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2024 | Apr 2024 |
Based on the data on this page, Dialog ‑ AI Personal Shopper is the stronger choice for most Shopify App Store merchants — 5.0★ vs Chattly | Customer Chatbot AI's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Chattly | Customer Chatbot AI at Free plan available, Dialog ‑ AI Personal Shopper at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Dialog ‑ AI Personal Shopper; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chattly | Customer Chatbot AI's 3-review base may include the workflow context that matches your specific use case better than Dialog ‑ AI Personal Shopper's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chattly | Customer Chatbot AI audit • Dialog ‑ AI Personal Shopper audit
| Keyword | Chattly | Customer Chatbot AI | Dialog ‑ AI Personal Shopper |
|---|---|---|
| chatbot ai | #15 | #236 |
| chatbot | #192 | #126 |
| ai support chatbot | #109 | #240 |
Both Chattly | Customer Chatbot AI and Dialog ‑ AI Personal Shopper offer paid plans only. Chattly | Customer Chatbot AI starts at Free plan available; Dialog ‑ AI Personal Shopper starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Dialog ‑ AI Personal Shopper has the higher average rating (5.0★ from 34 reviews) compared to Chattly | Customer Chatbot AI (1.0★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chattly | Customer Chatbot AI fits better if you prioritize broader integrations; Dialog ‑ AI Personal Shopper is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Dialog ‑ AI Personal Shopper has more onboarding documentation maturity (34 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chattly | Customer Chatbot AI typically suits early-stage and growth-mode stores based on its review-base composition (3 reviews). Dialog ‑ AI Personal Shopper aligns more with early-stage and growth-mode stores (34 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chattly | Customer Chatbot AI and Dialog ‑ AI Personal Shopper both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chattly | Customer Chatbot AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
