Side-by-side comparison · 24 data points
Recover lost sales from chargebacks with AI-built evidence and automated dispute responses.
| ChargePay‑Chargeback AI Agent | Blacklist Customer | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Flag problem customers and alert staff the moment a risky order comes in. Blacklist 'bad customers'.
| Metric | ChargePay‑Chargeback AI Agent | Blacklist Customer |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 26 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Apr 2020 | Jun 2026 |
Blacklist Customer edges out ChargePay‑Chargeback AI Agent on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: ChargePay‑Chargeback AI Agent at Free trial available, Blacklist Customer at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Blacklist Customer; mid-market and enterprise merchants with specific feature requirements should evaluate both — ChargePay‑Chargeback AI Agent's 26-review base may include the workflow context that matches your specific use case better than Blacklist Customer's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ChargePay‑Chargeback AI Agent audit • Blacklist Customer audit
| Keyword | ChargePay‑Chargeback AI Agent | Blacklist Customer |
|---|---|---|
| chargeback prevention | #21 | #154 |
Both ChargePay‑Chargeback AI Agent and Blacklist Customer offer paid plans only. ChargePay‑Chargeback AI Agent starts at Free trial available; Blacklist Customer starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Blacklist Customer has the higher average rating (5.0★ from 1 reviews) compared to ChargePay‑Chargeback AI Agent (4.7★ from 26 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Blacklist Customer holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. ChargePay‑Chargeback AI Agent has the deeper published review base (26 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ChargePay‑Chargeback AI Agent typically suits early-stage and growth-mode teams based on its published review base (26 reviews). Blacklist Customer typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ChargePay‑Chargeback AI Agent and Blacklist Customer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Blacklist Customer" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
