Side-by-side comparison · 24 data points
Recover lost sales from chargebacks with AI-built evidence and automated dispute responses.
| ChargePay‑Chargeback AI Agent | Zumigo DeRiskify OrderRisk | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Verify buyer identity to prevent fraud and chargeback. Try it now to see it yourself.
| Metric | ChargePay‑Chargeback AI Agent | Zumigo DeRiskify OrderRisk |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 26 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free to install |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Apr 2020 | Nov 2021 |
Zumigo DeRiskify OrderRisk edges out ChargePay‑Chargeback AI Agent on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: ChargePay‑Chargeback AI Agent at Free trial available, Zumigo DeRiskify OrderRisk at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Zumigo DeRiskify OrderRisk; mid-market and enterprise merchants with specific feature requirements should evaluate both — ChargePay‑Chargeback AI Agent's 26-review base may include the workflow context that matches your specific use case better than Zumigo DeRiskify OrderRisk's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ChargePay‑Chargeback AI Agent audit • Zumigo DeRiskify OrderRisk audit
| Keyword | ChargePay‑Chargeback AI Agent | Zumigo DeRiskify OrderRisk |
|---|---|---|
| chargeback | #5 | Not ranked |
| chargebacks | #5 | Not ranked |
| chargeback alerts | #10 | Not ranked |
No tracked changes.
Both ChargePay‑Chargeback AI Agent and Zumigo DeRiskify OrderRisk offer paid plans only. ChargePay‑Chargeback AI Agent starts at Free trial available; Zumigo DeRiskify OrderRisk starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Zumigo DeRiskify OrderRisk has the higher average rating (5.0★ from 1 reviews) compared to ChargePay‑Chargeback AI Agent (4.7★ from 26 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Zumigo DeRiskify OrderRisk holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. ChargePay‑Chargeback AI Agent has the deeper published review base (26 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ChargePay‑Chargeback AI Agent typically suits early-stage and growth-mode teams based on its published review base (26 reviews). Zumigo DeRiskify OrderRisk typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ChargePay‑Chargeback AI Agent and Zumigo DeRiskify OrderRisk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zumigo DeRiskify OrderRisk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
