Side-by-side comparison · 24 data points
Chargeback Dispute Specialist fights, wins and prevents Chargebacks & Fraud for you, hands-free.
| Chargeback Specialist | DisputeNinja | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Chargeback Specialist | DisputeNinja |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 16 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | ★ 4 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2024 | Sep 2024 |
Based on the data on this page, Chargeback Specialist is the stronger choice for most Shopify App Store merchants — 5.0★ vs DisputeNinja's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Chargeback Specialist at Free trial available, DisputeNinja at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Chargeback Specialist; mid-market and enterprise merchants with specific feature requirements should evaluate both — DisputeNinja's 0-review base may include the workflow context that matches your specific use case better than Chargeback Specialist's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chargeback Specialist audit • DisputeNinja audit
| Keyword | Chargeback Specialist | DisputeNinja |
|---|---|---|
| chargeback dispute management | #2 | Not ranked |
| chargeback | #7 | Not ranked |
| chargebacks | #9 | Not ranked |
| help desk | Not ranked | #240 |
No tracked changes.
Both Chargeback Specialist and DisputeNinja offer paid plans only. Chargeback Specialist starts at Free trial available; DisputeNinja starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Chargeback Specialist does carry the larger published review base (16 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Chargeback Specialist has the deeper published review base (16 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chargeback Specialist typically suits early-stage and growth-mode teams based on its published review base (16 reviews). DisputeNinja typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chargeback Specialist and DisputeNinja both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from DisputeNinja" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
