Side-by-side comparison · 24 data points
ChargebackShield scores every order for refund risk and helps you win chargebacks automatically.
| ChargeBack Shield | SC Customer Tagging | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Seamless, automated tags for smart customer segmentation, workflows, and emails.
| Metric | ChargeBack Shield | SC Customer Tagging |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 58 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free to install |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 18 supported |
| Listed since | May 2026 | Jun 2018 |
Based on the data on this page, SC Customer Tagging is the stronger choice for most Shopify App Store merchants — 5.0★ vs ChargeBack Shield's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: ChargeBack Shield at Free trial available, SC Customer Tagging at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SC Customer Tagging; mid-market and enterprise merchants with specific feature requirements should evaluate both — ChargeBack Shield's 0-review base may include the workflow context that matches your specific use case better than SC Customer Tagging's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ChargeBack Shield audit • SC Customer Tagging audit
| Last updated | — | — |
|---|
| Keyword | ChargeBack Shield | SC Customer Tagging |
|---|---|---|
| your email list | Not ranked | #21 |
| customer support tool | Not ranked | #128 |
| customer service ai | Not ranked | #143 |
No tracked changes.
Both ChargeBack Shield and SC Customer Tagging offer paid plans only. ChargeBack Shield starts at Free trial available; SC Customer Tagging starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. ChargeBack Shield fits better if you prioritize broader integrations; SC Customer Tagging is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. SC Customer Tagging has more onboarding documentation maturity (58 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
ChargeBack Shield typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). SC Customer Tagging aligns more with early-stage and growth-mode stores (58 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. ChargeBack Shield and SC Customer Tagging both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ChargeBack Shield" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
