Chargeback Recovery vs Shop

Lost a Shopify Payments chargeback on a delivered order? Review eligible cases and request voluntary customer payment when the item has not been returned. Start cases individually, in bulk or automatically for eligible new chargebacks. Track recovery progress and Shopify payment status in one place. Customers pay your store through Shopify checkout. You choose which cases to pursue. Recovery is not guaranteed.

When you build your business on Shopify, you automatically unlock exclusive access to selling on Shop. Millions of shoppers around the world use Shop to discover new brands, buy with 1 tap, and track all their orders. And because shoppers are pre-verified, they convert better. Best of all, you pay no marketplace fees to sell on Shop.