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1. Listing metadata
Field-level data| CWILL | HelpLab FAQ Page, Product FAQs | |
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| Description | ||
| Screenshots | images | images |
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| CWILL | HelpLab FAQ Page, Product FAQs | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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Easily create FAQ page for your store or products to reduce your customer service time & usefulness.
| Metric | CWILL:AI Chatbot &Live Chat | HelpLab FAQ Page, Product FAQs |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | 106 | ★ 223 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | — |
| Review velocity (30d) | 6 new | — |
| Languages | 21 supported | 1 supported |
| Listed since | Apr 2025 | Mar 2020 |
HelpLab FAQ Page, Product FAQs edges out CWILL:AI Chatbot &Live Chat on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: CWILL:AI Chatbot &Live Chat at Free, HelpLab FAQ Page, Product FAQs at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
HelpLab FAQ Page, Product FAQs has the larger user base (223 reviews vs 106), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. CWILL:AI Chatbot &Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to HelpLab FAQ Page, Product FAQs; mid-market and enterprise merchants with specific feature requirements should evaluate both — CWILL:AI Chatbot &Live Chat's 106-review base may include the workflow context that matches your specific use case better than HelpLab FAQ Page, Product FAQs's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: CWILL:AI Chatbot &Live Chat audit • HelpLab FAQ Page, Product FAQs audit
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| Last updated | — | — |
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| Keyword | CWILL | HelpLab FAQ Page, Product FAQs |
|---|---|---|
| faq pages | #8 | #21 |
| faqs | #5 | #6 |
| faq page | #10 | #21 |
| product faq chatbot | #15 | #4 |
| help desk software | #17 | #14 |
Not featured in any section recently.
| Signal | CWILL | HelpLab FAQ Page, Product FAQs |
|---|---|---|
| Average rating | 4.8 ★ (106) | 5.0 ★ (223) |
| Rating distribution | 587% 49% 32% 20% 12% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +1 | — |
| Reviews · last 30 days | +6 | — |
| Reviews · last 90 days | +27 | — |
Both CWILL:AI Chatbot &Live Chat and HelpLab FAQ Page, Product FAQs offer paid plans only. CWILL:AI Chatbot &Live Chat starts at Free; HelpLab FAQ Page, Product FAQs starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
HelpLab FAQ Page, Product FAQs has the higher average rating (5.0★ from 223 reviews) compared to CWILL:AI Chatbot &Live Chat (4.8★ from 106 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
HelpLab FAQ Page, Product FAQs holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. HelpLab FAQ Page, Product FAQs has the deeper published review base (223 vs 106), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
CWILL:AI Chatbot &Live Chat typically suits early-stage and growth-mode teams based on its published review base (106 reviews). HelpLab FAQ Page, Product FAQs typically suits early-stage and growth-mode teams based on its published review base (223 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
nice job
The best app on Shopify. Very user-friendly. Thank you!
It's a nice chatbot for my store
No reviews yet.
Migration support varies by app and category. CWILL:AI Chatbot &Live Chat and HelpLab FAQ Page, Product FAQs both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CWILL:AI Chatbot &Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
