Side-by-side comparison
Customer Pulse lets you gather shopper insights with custom surveys, real-time tracking & analytics.
Turn customer feedback into growth with AI-powered surveys
| Metric | Customer Pulse | UserLoop Post Purchase Surveys |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 24 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 4 supported |
On the measured data here, UserLoop Post Purchase Surveys leads on more dimensions (4 vs 1). Pick Customer Pulse if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Customer Pulse audit • UserLoop Post Purchase Surveys audit
| Field | Customer Pulse | UserLoop Post Purchase Surveys |
|---|---|---|
| Tagline | ||
| Listing audit | 80/100 listing audit | 91/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Listed since | Apr 2025 | Mar 2021 |
|---|
| Listed |
|---|
| Keyword | Customer Pulse | UserLoop Post Purchase Surveys |
|---|---|---|
| product feedback | #92 | #32 |
| survey | #161 | #17 |
UserLoop Post Purchase Surveys is cheaper to start with — it offers a free plan and Customer Pulse doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
UserLoop Post Purchase Surveys holds the higher average rating (5.0★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; UserLoop Post Purchase Surveys has more published reviews to read for user-reported install experience (24 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Customer Pulse has 0 published reviews; UserLoop Post Purchase Surveys has 24 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Customer Pulse and UserLoop Post Purchase Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Pulse" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.