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1. Listing metadata
Field-level data| CK | SC | |
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| Screenshots | images | images |
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| Listed |
| CK | SC | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Listed |
| Metric | CK: Abandoned cart on WhatsApp | SC : AI Chatbot + Live Chat |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 297 | 1 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free plan available | From $19.99/month |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 5 | — |
| Languages | 27 supported | 1 supported |
| Listed since | Jun 2020 | Jan 2026 |
CK: Abandoned cart on WhatsApp and SC : AI Chatbot + Live Chat are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, CK: Abandoned cart on WhatsApp offers a free tier (Free plan available) while SC : AI Chatbot + Live Chat starts at From $19.99/month. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
CK: Abandoned cart on WhatsApp has the larger user base (297 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SC : AI Chatbot + Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: CK: Abandoned cart on WhatsApp audit • SC : AI Chatbot + Live Chat audit
| Last updated | — | — |
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| Keyword | CK | SC |
|---|---|---|
| live chat | #40 | #215 |
| chat | #19 | #239 |
| livechat | #52 | #223 |
| ai chat | #209 | #238 |
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CK: Abandoned cart on WhatsApp is the cheaper option — it offers a free plan (Free plan available). SC : AI Chatbot + Live Chat starts at From $19.99/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
CK: Abandoned cart on WhatsApp (5.0★, 297 reviews) and SC : AI Chatbot + Live Chat (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. CK: Abandoned cart on WhatsApp does carry the larger published review base (297 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. CK: Abandoned cart on WhatsApp has the deeper published review base (297 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
CK: Abandoned cart on WhatsApp typically suits early-stage and growth-mode teams based on its published review base (297 reviews). SC : AI Chatbot + Live Chat typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. CK: Abandoned cart on WhatsApp and SC : AI Chatbot + Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SC : AI Chatbot + Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
