Side-by-side comparison · 24 data points
Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.
| Captain Shipping Protection | Trustway | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Captain Shipping Protection | Trustway: Package Protection |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 237 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free to install |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | ★ 5 | 4 |
| Languages | 13 supported | 1 supported |
| Listed since | Aug 2022 | Aug 2024 |
Captain Shipping Protection and Trustway: Package Protection are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Captain Shipping Protection at Free trial available, Trustway: Package Protection at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Captain Shipping Protection has the larger user base (237 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Trustway: Package Protection's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Captain Shipping Protection audit • Trustway: Package Protection audit
| Last updated | — | — |
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| Keyword | Captain Shipping Protection | Trustway |
|---|---|---|
| insurance | #1 | Not ranked |
| shipping insurance | #1 | Not ranked |
| warranties | #3 | Not ranked |
| customer service | Not ranked | #240 |
Both Captain Shipping Protection and Trustway: Package Protection offer paid plans only. Captain Shipping Protection starts at Free trial available; Trustway: Package Protection starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Captain Shipping Protection (4.9★, 237 reviews) and Trustway: Package Protection (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Captain Shipping Protection fits better if you prioritize broader integrations; Trustway: Package Protection is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Captain Shipping Protection has more onboarding documentation maturity (237 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Captain Shipping Protection typically suits early-stage and growth-mode stores based on its review-base composition (237 reviews). Trustway: Package Protection aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Captain Shipping Protection and Trustway: Package Protection both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Trustway: Package Protection" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
