Custom Product Messages vs Loox ‑ Product Reviews App

Based on the data on this page, Loox ‑ Product Reviews App is the stronger choice for most Shopify App Store merchants — 4.9★ vs Custom Product Messages's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: Custom Product Messages at Free plan available, Loox ‑ Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Loox ‑ Product Reviews App has the larger user base (9,583 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Custom Product Messages's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage merchants who need fast install and low risk should default to Loox ‑ Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Custom Product Messages's 0-review base may include the workflow context that matches your specific use case better than Loox ‑ Product Reviews App's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Custom Product Messages or Loox ‑ Product Reviews App cheaper?

Both Custom Product Messages and Loox ‑ Product Reviews App offer paid plans only. Custom Product Messages starts at Free plan available; Loox ‑ Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Should I choose Custom Product Messages or Loox ‑ Product Reviews App?

AppRanks cannot separate these two on rating, because neither publishes one. Loox ‑ Product Reviews App does carry the larger published review base (9,583 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Custom Product Messages or Loox ‑ Product Reviews App?

Both apps are one-click installs from the Shopify App Store. Loox ‑ Product Reviews App has the deeper published review base (9,583 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

Custom Product Messages typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Loox ‑ Product Reviews App typically suits established teams with steady usage based on its published review base (9,583 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Custom Product Messages and Loox ‑ Product Reviews App?

Migration support varies by app and category. Custom Product Messages and Loox ‑ Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Custom Product Messages" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.