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1. Listing metadata
Field-level data| BOB | CWILL | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| BOB | CWILL | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | BOB: WhatsApp Marketing + AI | CWILL:AI Chatbot &Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 81 | ★ 106 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 1 tier | — |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Review velocity (30d) | — | 5 new |
| Languages | 1 supported | 21 supported |
| Listed since | Oct 2023 | Apr 2025 |
BOB: WhatsApp Marketing + AI edges out CWILL:AI Chatbot &Live Chat on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: BOB: WhatsApp Marketing + AI at Free plan available, CWILL:AI Chatbot &Live Chat at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to BOB: WhatsApp Marketing + AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — CWILL:AI Chatbot &Live Chat's 106-review base may include the workflow context that matches your specific use case better than BOB: WhatsApp Marketing + AI's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: BOB: WhatsApp Marketing + AI audit • CWILL:AI Chatbot &Live Chat audit
| Last updated | — | — |
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| Keyword | BOB | CWILL |
|---|---|---|
| customer support chatbot | #34 | #22 |
| ai faq bot | #32 | #25 |
| support chatbot | #33 | #26 |
| support | #36 | #34 |
| inbox | #74 | #5 |
Not featured in any section recently.
No tracked changes.
| Signal | BOB | CWILL |
|---|---|---|
| Average rating | 5.0 ★ (81) | 4.8 ★ (106) |
| Rating distribution | 5— 4— 3— 2— 1— | 587% 49% 32% 20% 12% |
| Reviews · last 7 days | — | +1 |
| Reviews · last 30 days | — | +5 |
| Reviews · last 90 days | — | +22 |
No reviews yet.
Both BOB: WhatsApp Marketing + AI and CWILL:AI Chatbot &Live Chat offer paid plans only. BOB: WhatsApp Marketing + AI starts at Free plan available; CWILL:AI Chatbot &Live Chat starts at Free. Compare the per-tier features in the Pricing section above before committing.
BOB: WhatsApp Marketing + AI has the higher average rating (5.0★ from 81 reviews) compared to CWILL:AI Chatbot &Live Chat (4.8★ from 106 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
BOB: WhatsApp Marketing + AI holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. CWILL:AI Chatbot &Live Chat has the deeper published review base (106 vs 81), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
BOB: WhatsApp Marketing + AI typically suits early-stage and growth-mode teams based on its published review base (81 reviews). CWILL:AI Chatbot &Live Chat typically suits early-stage and growth-mode teams based on its published review base (106 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
nice job
The best app on Shopify. Very user-friendly. Thank you!
It's a nice chatbot for my store
Migration support varies by app and category. BOB: WhatsApp Marketing + AI and CWILL:AI Chatbot &Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from BOB: WhatsApp Marketing + AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
