Side-by-side comparison · 24 data points
Drive retention with native store credit cashback & rewards, referral programs and scratch card game
| BON Loyalty Program & Rewards | UP ‑ Customer Referral Program | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Ultimate customer loyalty & rewards solution for Retention & Growth: Point, VIP Tier & Referrals
| Metric | BON Loyalty Program & Rewards | UP ‑ Customer Referral Program |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 1.9k | 5 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | — |
| Listed features | 5 | 5 |
| Languages | 5 supported | 8 supported |
| Listed since | Aug 2021 | Jan 2025 |
BON Loyalty Program & Rewards and UP ‑ Customer Referral Program are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: BON Loyalty Program & Rewards at Free plan available, UP ‑ Customer Referral Program at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
BON Loyalty Program & Rewards has the larger user base (1,929 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. UP ‑ Customer Referral Program's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: BON Loyalty Program & Rewards audit • UP ‑ Customer Referral Program audit
| Listed |
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| Last updated | — | — |
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| Keyword | BON Loyalty Program & Rewards | UP ‑ Customer Referral Program |
|---|---|---|
| referral program | #5 | #8 |
| customer service ai | #51 | #196 |
| customer engagement chatbot | #76 | #193 |
| customer support tool | #58 | #232 |
| customer service chatbot | #84 | #213 |
| Signal | BON Loyalty Program & Rewards | UP ‑ Customer Referral Program |
|---|---|---|
| Average rating | 5.0 ★ (1.9k) | 5.0 ★ (5) |
| Rating distribution | 598% 41% 30% 20% 10% | 5— 4— 3— 2— 1— |
Both BON Loyalty Program & Rewards and UP ‑ Customer Referral Program offer paid plans only. BON Loyalty Program & Rewards starts at Free plan available; UP ‑ Customer Referral Program starts at Free. Compare the per-tier features in the Pricing section above before committing.
BON Loyalty Program & Rewards (5.0★, 1,929 reviews) and UP ‑ Customer Referral Program (5.0★, 5 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. BON Loyalty Program & Rewards does carry the larger published review base (1,929 vs 5). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. BON Loyalty Program & Rewards has the deeper published review base (1,929 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
BON Loyalty Program & Rewards typically suits early-stage and growth-mode teams based on its published review base (1,929 reviews). UP ‑ Customer Referral Program typically suits early-stage and growth-mode teams based on its published review base (5 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
This app has everything we required at a fair price. I've received great support and migration assistance. Aster has been very helpful answering questions without delay and addressing the little details. I've sampled almost every loyalty app in the Shopify store and I think we've finally found a home. UPDATE 6/23/26 Cu
Large number of features for a very reasonable price. Haley from customer service was also very helpful in helping us migrate from our previous loyalty platform.
excelente, ajudou com paciencia e profissionalismo
BONの導入からポイント移行まで、とても丁寧にサポートしていただきました。 特に担当の Haleyさん はレスポンスが早く、こちらの要望や細かな質問にも親身に対応してくださり、安心して設定を進めることができました。 ポイントプログラムの設定も分かりやすく、会員特典やレビュー特典などをスムーズに導入できています。 サポート体制が非常に良く、ロイヤルティプログラムを検討しているShopifyストアにおすすめできるアプリです。 ありがとうございました。
I can't say enough great things about Kian at Bon Loyalty! From the moment I reached out, he was friendly, professional, and genuinely eager to help. What really stood out was how quickly he responded and turned things around. No waiting around, no back and forth, just fast, efficient support that actually solved the p
No reviews yet.
Migration support varies by app and category. BON Loyalty Program & Rewards and UP ‑ Customer Referral Program both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from UP ‑ Customer Referral Program" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
