Side-by-side comparison · 24 data points
Powerful reporting & analytics. Explore your data and automate reports. Custom report service.
| BR ‑ Better Reports | Customer.guru Net Promoter NPS | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Track segmented customer satisfaction with Net Promoter Score-based surveys
| Metric | BR ‑ Better Reports | Customer.guru Net Promoter NPS |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.6 ★ |
| Total reviews | ★ 1.2k | 63 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2017 | Aug 2016 |
Based on the data on this page, BR ‑ Better Reports is the stronger choice for most Shopify App Store merchants — 5.0★ vs Customer.guru Net Promoter NPS's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: BR ‑ Better Reports at Free trial available, Customer.guru Net Promoter NPS at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
BR ‑ Better Reports has the larger user base (1,203 reviews vs 63), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Customer.guru Net Promoter NPS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to BR ‑ Better Reports; mid-market and enterprise merchants with specific feature requirements should evaluate both — Customer.guru Net Promoter NPS's 63-review base may include the workflow context that matches your specific use case better than BR ‑ Better Reports's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: BR ‑ Better Reports audit • Customer.guru Net Promoter NPS audit
| Keyword | BR ‑ Better Reports | Customer.guru Net Promoter NPS |
|---|---|---|
| report | #2 | Not ranked |
| reporting | #2 | Not ranked |
| reports | #3 | Not ranked |
| nft and tokengating | Not ranked | #18 |
| reviews | Not ranked | #228 |
Both BR ‑ Better Reports and Customer.guru Net Promoter NPS offer paid plans only. BR ‑ Better Reports starts at Free trial available; Customer.guru Net Promoter NPS starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
BR ‑ Better Reports has the higher average rating (5.0★ from 1,203 reviews) compared to Customer.guru Net Promoter NPS (4.6★ from 63 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
BR ‑ Better Reports holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. BR ‑ Better Reports has the deeper published review base (1,203 vs 63), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
BR ‑ Better Reports typically suits early-stage and growth-mode teams based on its published review base (1,203 reviews). Customer.guru Net Promoter NPS typically suits early-stage and growth-mode teams based on its published review base (63 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. BR ‑ Better Reports and Customer.guru Net Promoter NPS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer.guru Net Promoter NPS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
