Side-by-side comparison · 24 data points
Automated backup and restore for your store. The safety net for AI Toolkit, Sidekick, and Magic.
| Rewind Backups | Singulary ‑ Merge Customers | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Easily detect duplicate customer accounts. Bulk merge in one click. Clean data, better insights.
| Metric | Rewind Backups | Singulary ‑ Merge Customers |
|---|---|---|
| Rating | 4.2 ★ | ★ 5.0 ★ |
| Total reviews | ★ 619 | 5 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2016 | Mar 2026 |
Based on the data on this page, Singulary ‑ Merge Customers is the stronger choice for most Shopify App Store merchants — 5.0★ vs Rewind Backups's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Rewind Backups at Free trial available, Singulary ‑ Merge Customers at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Rewind Backups has the larger user base (619 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Singulary ‑ Merge Customers's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Singulary ‑ Merge Customers; mid-market and enterprise merchants with specific feature requirements should evaluate both — Rewind Backups's 619-review base may include the workflow context that matches your specific use case better than Singulary ‑ Merge Customers's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Rewind Backups audit • Singulary ‑ Merge Customers audit
| Keyword | Rewind Backups | Singulary ‑ Merge Customers |
|---|---|---|
| ai assistant | Not ranked | #40 |
| customer service ai | Not ranked | #56 |
| customer service automation | Not ranked | #128 |
Not featured in any section recently.
Both Rewind Backups and Singulary ‑ Merge Customers offer paid plans only. Rewind Backups starts at Free trial available; Singulary ‑ Merge Customers starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Singulary ‑ Merge Customers has the higher average rating (5.0★ from 5 reviews) compared to Rewind Backups (4.2★ from 619 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Rewind Backups fits better if you prioritize broader integrations; Singulary ‑ Merge Customers is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Rewind Backups has more onboarding documentation maturity (619 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Rewind Backups typically suits early-stage and growth-mode stores based on its review-base composition (619 reviews). Singulary ‑ Merge Customers aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Rewind Backups and Singulary ‑ Merge Customers both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Singulary ‑ Merge Customers" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
