Side-by-side comparison · 24 data points
Proactive AI shopping assistant for product discovery, recommendations, upsells, and cart recovery.
| Aura Connect | Chatty AI Chatbot & Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Shoppers have questions? AI chatbot & livechat have answers. Need sales support? AI Agent's got it.
| Metric | Aura Connect: Proactive Guide | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 7 | ★ 1.9k |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
| Review velocity (30d) | — | 26 new |
| Languages | 1 supported | 7 supported |
| Listed since | Dec 2025 | Jun 2022 |
Aura Connect: Proactive Guide and Chatty AI Chatbot & Live Chat are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Aura Connect: Proactive Guide at Free trial available, Chatty AI Chatbot & Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Chatty AI Chatbot & Live Chat has the larger user base (1,880 reviews vs 7), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Aura Connect: Proactive Guide's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Aura Connect: Proactive Guide audit • Chatty AI Chatbot & Live Chat audit
| Listed |
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| Last updated | — | — |
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| Keyword | Aura Connect | Chatty AI Chatbot & Live Chat |
|---|---|---|
| live chat app | #6 | #4 |
| chatbox | #43 | #5 |
| chatbot ia | #51 | #3 |
| business chatbot | #62 | #6 |
| shop assistant | #74 | #1 |
Not featured in any section recently.
| Signal | Aura Connect | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Average rating | 5.0 ★ (7) | 4.9 ★ (1.9k) |
| Rating distribution | 5— 4— 3— 2— 1— | 596% 43% 30% 20% 11% |
| Reviews · last 7 days | — | +1 |
| Reviews · last 30 days | — | +26 |
| Reviews · last 90 days | — | +117 |
No reviews yet.
Both Aura Connect: Proactive Guide and Chatty AI Chatbot & Live Chat offer paid plans only. Aura Connect: Proactive Guide starts at Free trial available; Chatty AI Chatbot & Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Aura Connect: Proactive Guide (5.0★, 7 reviews) and Chatty AI Chatbot & Live Chat (4.9★, 1,880 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Aura Connect: Proactive Guide holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Chatty AI Chatbot & Live Chat has the deeper published review base (1,880 vs 7), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Aura Connect: Proactive Guide typically suits early-stage and growth-mode teams based on its published review base (7 reviews). Chatty AI Chatbot & Live Chat typically suits early-stage and growth-mode teams based on its published review base (1,880 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Quite a robust chatbot. Thank you, Jade and Andy, for all your help with the setup. Jade provided support before handing things over to Andy, who was equally exceptional. The Avada team are genuinely amazing, and their support throughout the process has been outstanding.
Jade was excellent with helping create and deploy the app on my website. I really like the options available to customize the chat box to the company website. I also like the ability to create and customize FAQ page. The communication with the agent was fast and friendly. I would use for assistance again. Thank You.
buenisima app, te ayuda a mejorar la conversion.
Migration support varies by app and category. Aura Connect: Proactive Guide and Chatty AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Aura Connect: Proactive Guide" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
