Side-by-side comparison · 24 data points
AI shopping assistant for 24/7 customer support & sales with automated product recommendations & FAQ
| AskTimmy AI Chat Bot AI Search | Spur | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | AskTimmy AI Chat Bot AI Search | Spur: AI Chat & Helpdesk |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 31 | ★ 118 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2024 | Sep 2022 |
AskTimmy AI Chat Bot AI Search and Spur: AI Chat & Helpdesk are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: AskTimmy AI Chat Bot AI Search at Free plan available, Spur: AI Chat & Helpdesk at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Spur: AI Chat & Helpdesk has the larger user base (118 reviews vs 31), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. AskTimmy AI Chat Bot AI Search's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: AskTimmy AI Chat Bot AI Search audit • Spur: AI Chat & Helpdesk audit
| Keyword | AskTimmy AI Chat Bot AI Search | Spur |
|---|---|---|
| ai chat | #10 | #9 |
| reduce support | #19 | #22 |
| ai chat support | #38 | #21 |
| ai live chat | #9 | #54 |
| chat | #39 | #27 |
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No tracked changes.
Both AskTimmy AI Chat Bot AI Search and Spur: AI Chat & Helpdesk offer paid plans only. AskTimmy AI Chat Bot AI Search starts at Free plan available; Spur: AI Chat & Helpdesk starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
AskTimmy AI Chat Bot AI Search (5.0★, 31 reviews) and Spur: AI Chat & Helpdesk (5.0★, 118 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Spur: AI Chat & Helpdesk does carry the larger published review base (118 vs 31). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Spur: AI Chat & Helpdesk has the deeper published review base (118 vs 31), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
AskTimmy AI Chat Bot AI Search typically suits early-stage and growth-mode teams based on its published review base (31 reviews). Spur: AI Chat & Helpdesk typically suits early-stage and growth-mode teams based on its published review base (118 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. AskTimmy AI Chat Bot AI Search and Spur: AI Chat & Helpdesk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AskTimmy AI Chat Bot AI Search" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
