Side-by-side comparison · 24 data points
Highly configurable, low-friction on site, exit, post purchase surveys and email survey + NPS & CSAT
| Asklayer Survey & NPS for pros | UserLoop Post Purchase Surveys | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Listed |
Turn customer feedback into growth with AI-powered surveys
| Metric | Asklayer Survey & NPS for pros | UserLoop Post Purchase Surveys |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 56 | 24 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 4 supported |
| Listed since | Dec 2023 | Mar 2021 |
Asklayer Survey & NPS for pros and UserLoop Post Purchase Surveys are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Asklayer Survey & NPS for pros at Free plan available, UserLoop Post Purchase Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Asklayer Survey & NPS for pros audit • UserLoop Post Purchase Surveys audit
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| Keyword | Asklayer Survey & NPS for pros | UserLoop Post Purchase Surveys |
|---|---|---|
| survey | #10 | #20 |
| post-purchase surveys | #23 | #8 |
| post purchase survey | #24 | #9 |
| surveys | #14 | #19 |
| product feedback | #26 | #32 |
Both Asklayer Survey & NPS for pros and UserLoop Post Purchase Surveys offer paid plans only. Asklayer Survey & NPS for pros starts at Free plan available; UserLoop Post Purchase Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Asklayer Survey & NPS for pros (4.9★, 56 reviews) and UserLoop Post Purchase Surveys (5.0★, 24 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
UserLoop Post Purchase Surveys holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Asklayer Survey & NPS for pros has the deeper published review base (56 vs 24), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Asklayer Survey & NPS for pros typically suits early-stage and growth-mode teams based on its published review base (56 reviews). UserLoop Post Purchase Surveys typically suits early-stage and growth-mode teams based on its published review base (24 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Asklayer Survey & NPS for pros and UserLoop Post Purchase Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from UserLoop Post Purchase Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.