Side-by-side comparison · 24 data points
All-in-one contact form builder app to create custom forms, customer approval features, & lock pages
| SureCust Forms Builder, Locks | Helium Customer Fields | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
| Metric | SureCust Forms Builder, Locks | Helium Customer Fields |
|---|---|---|
| Rating | ★ 4.8 ★ | 4.5 ★ |
| Total reviews | 104 | ★ 340 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | 1 |
| Review velocity (30d) | 3 new | ★ 21 new |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2024 | Jul 2015 |
SureCust Forms Builder, Locks edges out Helium Customer Fields on rating (4.8★ vs 4.5★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: SureCust Forms Builder, Locks at Free plan available, Helium Customer Fields at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Helium Customer Fields has the larger user base (340 reviews vs 104), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SureCust Forms Builder, Locks's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to SureCust Forms Builder, Locks; mid-market and enterprise merchants with specific feature requirements should evaluate both — Helium Customer Fields's 340-review base may include the workflow context that matches your specific use case better than SureCust Forms Builder, Locks's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SureCust Forms Builder, Locks audit • Helium Customer Fields audit
| Keyword | SureCust Forms Builder, Locks | Helium Customer Fields |
|---|---|---|
| forms | #5 | #171 |
| custom fields | #22 | #5 |
| form | #6 | #21 |
| form builder | #7 | #39 |
| registration | #4 | #58 |
| Signal | SureCust Forms Builder, Locks | Helium Customer Fields |
|---|---|---|
| Average rating | 4.8 ★ (104) | 4.5 ★ (340) |
| Rating distribution | 5100% 40% 30% 20% 10% | 577% 47% 312% 20% 15% |
| Reviews · last 7 days | +1 | +6 |
| Reviews · last 30 days | +3 | +21 |
| Reviews · last 90 days | +16 | +43 |
Both SureCust Forms Builder, Locks and Helium Customer Fields offer paid plans only. SureCust Forms Builder, Locks starts at Free plan available; Helium Customer Fields starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
SureCust Forms Builder, Locks has the higher average rating (4.8★ from 104 reviews) compared to Helium Customer Fields (4.5★ from 340 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
SureCust Forms Builder, Locks holds the higher average rating (4.8★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Helium Customer Fields has the deeper published review base (340 vs 104), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SureCust Forms Builder, Locks typically suits early-stage and growth-mode teams based on its published review base (104 reviews). Helium Customer Fields typically suits early-stage and growth-mode teams based on its published review base (340 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Amazing Support. Have spent time helping me with the installation process.Many features have been configured successfully. Thank you so much Nick
Love the app it's a great option for those of us who are on the smaller side but starting to scale up! I had an urgent request and within 45 mins they had responded to my email and got us back up and running!
Super easy and convenient :)
Very useful app with great features.
We are using this app for custom forms with individual fields on our Shopify store and it works exactly as we need it to. The form setup is flexible, easy to use and integrates well into our website.We recently had a few questions regarding email notifications and small adjustments, and the support was incredibly frien
Migration support varies by app and category. SureCust Forms Builder, Locks and Helium Customer Fields both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SureCust Forms Builder, Locks" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.
Awesome support thanks Jakin !
Their customer support is phenomenal. They went above and beyond with an issue with my theme. Very highly recommended.