Side-by-side comparison · 24 data points
Know what customers need to know before they buy with Product Knowledge Intelligence.
| Answerbase Product Knowledge | Cloth AI | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Answerbase Product Knowledge | Cloth AI: Metafields & Titles |
|---|---|---|
| Rating | ★ 5.0 ★ | 1.0 ★ |
| Total reviews | ★ 11 | 1 |
| Free plan | — | ★ Yes |
| Pricing | From $149/month | ★ Free |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | — |
| Listed features | ★ 4 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Apr 2018 | Jun 2025 |
Based on the data on this page, Answerbase Product Knowledge is the stronger choice for most Shopify App Store merchants — 5.0★ vs Cloth AI: Metafields & Titles's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Cloth AI: Metafields & Titles offers a free tier (Free) while Answerbase Product Knowledge starts at From $149/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Answerbase Product Knowledge; mid-market and enterprise merchants with specific feature requirements should evaluate both — Cloth AI: Metafields & Titles's 1-review base may include the workflow context that matches your specific use case better than Answerbase Product Knowledge's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Answerbase Product Knowledge audit • Cloth AI: Metafields & Titles audit
| Keyword | Answerbase Product Knowledge | Cloth AI |
|---|---|---|
| ai faq bot | #37 | Not ranked |
| faq chatbot | #86 | Not ranked |
| ai assistant | #229 | Not ranked |
No tracked changes.
Cloth AI: Metafields & Titles is the cheaper option — it offers a free plan (Free). Answerbase Product Knowledge starts at From $149/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
Answerbase Product Knowledge has the higher average rating (5.0★ from 11 reviews) compared to Cloth AI: Metafields & Titles (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Answerbase Product Knowledge holds the higher average rating (5.0★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Answerbase Product Knowledge has the deeper published review base (11 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Answerbase Product Knowledge typically suits early-stage and growth-mode teams based on its published review base (11 reviews). Cloth AI: Metafields & Titles typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Answerbase Product Knowledge and Cloth AI: Metafields & Titles both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Cloth AI: Metafields & Titles" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
