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Field-level data| Amplified | Spur | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Amplified | Spur | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Amplified Email & Abandon Cart | Spur: AI Chat & Helpdesk |
|---|---|---|
| Rating | 4.6 ★ | ★ 5.0 ★ |
| Total reviews | ★ 561 | 117 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Review velocity (30d) | 0 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2016 | Sep 2022 |
Based on the data on this page, Spur: AI Chat & Helpdesk is the stronger choice for most Shopify App Store merchants — 5.0★ vs Amplified Email & Abandon Cart's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Amplified Email & Abandon Cart at Free plan available, Spur: AI Chat & Helpdesk at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Amplified Email & Abandon Cart has the larger user base (561 reviews vs 117), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Spur: AI Chat & Helpdesk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Spur: AI Chat & Helpdesk; mid-market and enterprise merchants with specific feature requirements should evaluate both — Amplified Email & Abandon Cart's 561-review base may include the workflow context that matches your specific use case better than Spur: AI Chat & Helpdesk's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Amplified Email & Abandon Cart audit • Spur: AI Chat & Helpdesk audit
| Keyword | Amplified | Spur |
|---|---|---|
| ai helpdesk software | Not ranked | #3 |
| help desk | Not ranked | #4 |
| ai helpdesk support | Not ranked | #5 |
| #120 | Not ranked |
Not featured in any section recently.
No tracked changes.
| Signal | Amplified | Spur |
|---|---|---|
| Average rating | 4.6 ★ (561) | 5.0 ★ (117) |
| Rating distribution | 580% 413% 33% 21% 14% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
I cancelled this application yesterday, December 17th, they billed me today December 18th!!!!
Both Amplified Email & Abandon Cart and Spur: AI Chat & Helpdesk offer paid plans only. Amplified Email & Abandon Cart starts at Free plan available; Spur: AI Chat & Helpdesk starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Spur: AI Chat & Helpdesk has the higher average rating (5.0★ from 117 reviews) compared to Amplified Email & Abandon Cart (4.6★ from 561 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Spur: AI Chat & Helpdesk holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Amplified Email & Abandon Cart has the deeper published review base (561 vs 117), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Amplified Email & Abandon Cart typically suits early-stage and growth-mode teams based on its published review base (561 reviews). Spur: AI Chat & Helpdesk typically suits early-stage and growth-mode teams based on its published review base (117 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
I signed up for this app at the $29/month plan and was shocked to discover they later increased the subscription price without any notice and without me even using the app. I didn’t receive a single value or benefit, yet they continued charging me for months at a higher rate I never approved. When I reached out, suppor
Great customer service and support, responding to problems immediately.
Quick and Easy!!!
No reviews yet.
Migration support varies by app and category. Amplified Email & Abandon Cart and Spur: AI Chat & Helpdesk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Spur: AI Chat & Helpdesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
