Side-by-side comparison · 24 data points
AI chatbot that answers customer questions and recommends products using your store content.
| PoetAI ‑ AI Knowledge Chatbot | Prefixbox AI Search & Filter | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
AI search, AI chat, product filters & search bar to boost CR with smart product search & discovery
| Metric | PoetAI ‑ AI Knowledge Chatbot | Prefixbox AI Search & Filter |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 59 |
| Free plan | — | ★ Yes |
| Pricing | $9/month | ★ Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 1 tier | ★ 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2026 | Dec 2023 |
Based on the data on this page, Prefixbox AI Search & Filter is the stronger choice for most Shopify App Store merchants — 5.0★ vs PoetAI ‑ AI Knowledge Chatbot's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Prefixbox AI Search & Filter offers a free tier (Free plan available) while PoetAI ‑ AI Knowledge Chatbot starts at $9/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Prefixbox AI Search & Filter; mid-market and enterprise merchants with specific feature requirements should evaluate both — PoetAI ‑ AI Knowledge Chatbot's 0-review base may include the workflow context that matches your specific use case better than Prefixbox AI Search & Filter's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: PoetAI ‑ AI Knowledge Chatbot audit • Prefixbox AI Search & Filter audit
| Keyword | PoetAI ‑ AI Knowledge Chatbot | Prefixbox AI Search & Filter |
|---|---|---|
| smart product search | Not ranked | #1 |
| search filter | Not ranked | #2 |
| product filter search | Not ranked | #6 |
| automated customer support | #159 | Not ranked |
| chatbox | #209 | Not ranked |
No tracked changes.
Prefixbox AI Search & Filter is the cheaper option — it offers a free plan (Free plan available). PoetAI ‑ AI Knowledge Chatbot starts at $9/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Prefixbox AI Search & Filter does carry the larger published review base (59 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Prefixbox AI Search & Filter has the deeper published review base (59 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
PoetAI ‑ AI Knowledge Chatbot typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Prefixbox AI Search & Filter typically suits early-stage and growth-mode teams based on its published review base (59 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. PoetAI ‑ AI Knowledge Chatbot and Prefixbox AI Search & Filter both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from PoetAI ‑ AI Knowledge Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
