Side-by-side comparison · 24 data points
AI chatbot that answers customer questions and recommends products using your store content.
| PoetAI ‑ AI Knowledge Chatbot | BOB | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | PoetAI ‑ AI Knowledge Chatbot | BOB: WhatsApp Marketing + AI |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 81 |
| Free plan | — | ★ Yes |
| Pricing | $9/month | ★ Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2026 | Oct 2023 |
Based on the data on this page, BOB: WhatsApp Marketing + AI is the stronger choice for most Shopify App Store merchants — 5.0★ vs PoetAI ‑ AI Knowledge Chatbot's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, BOB: WhatsApp Marketing + AI offers a free tier (Free trial available) while PoetAI ‑ AI Knowledge Chatbot starts at $9/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to BOB: WhatsApp Marketing + AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — PoetAI ‑ AI Knowledge Chatbot's 0-review base may include the workflow context that matches your specific use case better than BOB: WhatsApp Marketing + AI's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: PoetAI ‑ AI Knowledge Chatbot audit • BOB: WhatsApp Marketing + AI audit
| Keyword | PoetAI ‑ AI Knowledge Chatbot | BOB |
|---|---|---|
| automated customer support | #19839 | #95 |
BOB: WhatsApp Marketing + AI is the cheaper option — it offers a free plan (Free trial available). PoetAI ‑ AI Knowledge Chatbot starts at $9/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. BOB: WhatsApp Marketing + AI does carry the larger published review base (81 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. BOB: WhatsApp Marketing + AI has the deeper published review base (81 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
PoetAI ‑ AI Knowledge Chatbot typically suits early-stage and growth-mode teams based on its published review base (0 reviews). BOB: WhatsApp Marketing + AI typically suits early-stage and growth-mode teams based on its published review base (81 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. PoetAI ‑ AI Knowledge Chatbot and BOB: WhatsApp Marketing + AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from PoetAI ‑ AI Knowledge Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
