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Field-level data| ACF | Loox ‑ Product Reviews App | |
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| ACF | Loox ‑ Product Reviews App | |
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| Screenshots | images | images |
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Convert more shoppers with visual product reviews, superpowered by AI
| Metric | ACF: Metafields Custom Fields | Loox ‑ Product Reviews App |
|---|---|---|
| Rating | 4.5 ★ | ★ 4.9 ★ |
| Total reviews | 90 | ★ 8.2k |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 5 |
| Review velocity (30d) | — | 254 new |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2019 | Oct 2015 |
Based on the data on this page, Loox ‑ Product Reviews App is the stronger choice for most Shopify App Store merchants — 4.9★ vs ACF: Metafields Custom Fields's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: ACF: Metafields Custom Fields at Free to install, Loox ‑ Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Loox ‑ Product Reviews App has the larger user base (8,205 reviews vs 90), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ACF: Metafields Custom Fields's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Loox ‑ Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — ACF: Metafields Custom Fields's 90-review base may include the workflow context that matches your specific use case better than Loox ‑ Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ACF: Metafields Custom Fields audit • Loox ‑ Product Reviews App audit
| Keyword | ACF | Loox ‑ Product Reviews App |
|---|---|---|
| customer service ai | #219 | #86 |
| ai customer service | #240 | #108 |
Not featured in any section recently.
| Signal | ACF | Loox ‑ Product Reviews App |
|---|---|---|
| Average rating | 4.5 ★ (90) | 4.9 ★ (8.2k) |
| Rating distribution | 5— 4— 3— 2— 1— | 595% 43% 31% 20% 11% |
| Reviews · last 7 days | — | +45 |
| Reviews · last 30 days | — | +254 |
| Reviews · last 90 days | — | +991 |
No reviews yet.
Both ACF: Metafields Custom Fields and Loox ‑ Product Reviews App offer paid plans only. ACF: Metafields Custom Fields starts at Free to install; Loox ‑ Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Loox ‑ Product Reviews App has the higher average rating (4.9★ from 8,205 reviews) compared to ACF: Metafields Custom Fields (4.5★ from 90 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. ACF: Metafields Custom Fields fits better if you prioritize broader integrations; Loox ‑ Product Reviews App is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Loox ‑ Product Reviews App has more onboarding documentation maturity (8,205 reviews vs 90), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
ACF: Metafields Custom Fields typically suits early-stage and growth-mode stores based on its review-base composition (90 reviews). Loox ‑ Product Reviews App aligns more with established stores with steady traffic (8,205 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
connected with klaviyo. Great. Use it on 3 stores
Great
Great app and even better support! I had an issue with the Reviews Widget not showing on my store because my custom domain wasn't recognized in the backend. Liz from the support team was quick, professional, and resolved it within minutes by resyncing my widget cache. Really appreciate the fast and effective help — hig
Migration support varies by app and category. ACF: Metafields Custom Fields and Loox ‑ Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ACF: Metafields Custom Fields" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
