| Metric | Abandon Aid | RetainIQ |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | ★ 46 | 41 |
| Free plan | — | ★ Yes |
| Pricing | $10/month | ★ Free to install |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2012 | Aug 2021 |
RetainIQ edges out Abandon Aid on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
On pricing, RetainIQ offers a free tier (Free to install) while Abandon Aid starts at $10/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to RetainIQ; mid-market and enterprise merchants with specific feature requirements should evaluate both — Abandon Aid's 46-review base may include the workflow context that matches your specific use case better than RetainIQ's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Abandon Aid audit • RetainIQ audit
| Keyword | Abandon Aid | RetainIQ |
|---|---|---|
| instant order | #23 | Not ranked |
| support | Not ranked | #84 |
No tracked changes.
RetainIQ is the cheaper option — it offers a free plan (Free to install). Abandon Aid starts at $10/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
RetainIQ has the higher average rating (5.0★ from 41 reviews) compared to Abandon Aid (4.8★ from 46 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
RetainIQ holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Abandon Aid has the deeper published review base (46 vs 41), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Abandon Aid typically suits early-stage and growth-mode teams based on its published review base (46 reviews). RetainIQ typically suits early-stage and growth-mode teams based on its published review base (41 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Abandon Aid and RetainIQ both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RetainIQ" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.