Side-by-side comparison · 24 data points
Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales
| 17TRACK Order Tracking | ReturnGO Returns & Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Automate returns & exchanges with a branded self-service return portal for easy returns management.
| Metric | 17TRACK Order Tracking | ReturnGO Returns & Exchanges |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.8 ★ |
| Total reviews | ★ 4.3k | 402 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | 2 | — |
| Languages | 19 supported | 1 supported |
| Listed since | Jan 2021 | Sep 2020 |
17TRACK Order Tracking edges out ReturnGO Returns & Exchanges on rating (4.9★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: 17TRACK Order Tracking at Free plan available, ReturnGO Returns & Exchanges at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
17TRACK Order Tracking has the larger user base (4,295 reviews vs 402), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ReturnGO Returns & Exchanges's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to 17TRACK Order Tracking; mid-market and enterprise merchants with specific feature requirements should evaluate both — ReturnGO Returns & Exchanges's 402-review base may include the workflow context that matches your specific use case better than 17TRACK Order Tracking's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 17TRACK Order Tracking audit • ReturnGO Returns & Exchanges audit
| Last updated | — | — |
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| Keyword | 17TRACK Order Tracking | ReturnGO Returns & Exchanges |
|---|---|---|
| order lookup | #1 | #6 |
| tracking links | #1 | #7 |
| branded tracking | #1 | #11 |
| branded tracking page | #1 | #11 |
| tracking pages | #1 | #13 |
Not featured in any section recently.
Both 17TRACK Order Tracking and ReturnGO Returns & Exchanges offer paid plans only. 17TRACK Order Tracking starts at Free plan available; ReturnGO Returns & Exchanges starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
17TRACK Order Tracking has the higher average rating (4.9★ from 4,295 reviews) compared to ReturnGO Returns & Exchanges (4.8★ from 402 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
17TRACK Order Tracking holds the higher average rating (4.9★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. 17TRACK Order Tracking has the deeper published review base (4,295 vs 402), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
17TRACK Order Tracking typically suits early-stage and growth-mode teams based on its published review base (4,295 reviews). ReturnGO Returns & Exchanges typically suits early-stage and growth-mode teams based on its published review base (402 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. 17TRACK Order Tracking and ReturnGO Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ReturnGO Returns & Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.