Side-by-side comparison · 24 data points
Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales
| 17TRACK Order Tracking | Privy ‑ | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | 17TRACK Order Tracking | Privy ‑ Email, SMS & Pop Ups |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.5 ★ |
| Total reviews | ★ 4.3k | 4.2k |
| Free plan | ★ Yes | — |
| Pricing | ★ Free plan available | From $24/month |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | ★ 2 | 1 |
| Review velocity (30d) | — | 0 new |
| Languages | 19 supported | 4 supported |
| Listed since | Jan 2021 | Jun 2015 |
Based on the data on this page, 17TRACK Order Tracking is the stronger choice for most Shopify App Store merchants — 4.9★ vs Privy ‑ Email, SMS & Pop Ups's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, 17TRACK Order Tracking offers a free tier (Free plan available) while Privy ‑ Email, SMS & Pop Ups starts at From $24/month. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
17TRACK Order Tracking has the larger user base (4,310 reviews vs 4,229), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Privy ‑ Email, SMS & Pop Ups's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to 17TRACK Order Tracking; mid-market and enterprise merchants with specific feature requirements should evaluate both — Privy ‑ Email, SMS & Pop Ups's 4,229-review base may include the workflow context that matches your specific use case better than 17TRACK Order Tracking's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 17TRACK Order Tracking audit • Privy ‑ Email, SMS & Pop Ups audit
| Listed |
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| Last updated | — | — |
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| Keyword | 17TRACK Order Tracking | Privy ‑ |
|---|---|---|
| #212 | #18 |
No tracked changes.
| Signal | 17TRACK Order Tracking | Privy ‑ |
|---|---|---|
| Average rating | 4.9 ★ (4.3k) | 4.5 ★ (4.2k) |
| Rating distribution | 5— 4— 3— 2— 1— | 572% 46% 33% 24% 115% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +2 |
No reviews yet.
17TRACK Order Tracking is the cheaper option — it offers a free plan (Free plan available). Privy ‑ Email, SMS & Pop Ups starts at From $24/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
17TRACK Order Tracking has the higher average rating (4.9★ from 4,310 reviews) compared to Privy ‑ Email, SMS & Pop Ups (4.5★ from 4,229 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
17TRACK Order Tracking holds the higher average rating (4.9★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. 17TRACK Order Tracking has the deeper published review base (4,310 vs 4,229), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
17TRACK Order Tracking typically suits early-stage and growth-mode teams based on its published review base (4,310 reviews). Privy ‑ Email, SMS & Pop Ups typically suits early-stage and growth-mode teams based on its published review base (4,229 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
We've had a great experience using Privy to grow our email list and improve customer engagement. The pop-up builder is easy to use, and setting up campaigns like welcome discounts, exit intent offers, and abandoned cart recovery was surprisingly straightforward. We also appreciate having email, SMS, and popups in one p
I originally signed up for a monthly plan of $15 to create a pop-up. Without knowing, I have been charged $45 monthly for my users which don't have anything to do with the use of the app. This is absolutely absurd.
Excelente servicio.
Super available and ready to help with expertise..AND... it's a real person on the other end! The best.
Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.
Migration support varies by app and category. 17TRACK Order Tracking and Privy ‑ Email, SMS & Pop Ups both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Privy ‑ Email, SMS & Pop Ups" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
