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17TRACK Order Tracking icon17TRACK Order Tracking
vs
Karla iconKarla
Home/Shopify App Store/Compare/17TRACK Order Tracking vs Karla

17TRACK Order Tracking vs Karla

Side-by-side comparison · 24 data points

17TRACK Order Tracking icon

17TRACK Order Tracking

4.9·3.4kreviews

Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales

Built for ShopifyShopifyFree plan available
Change
OverviewMetadataPricingFeaturesCategoriesCategory featuresRankingsFeaturedActivityQualityApp detailsRelated

1. Listing metadata

Field-level data
17TRACK Order TrackingKarla
Tagline“Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales”100 chars“Turn post-purchase into revenue — branded tracking, fewer support tickets, smarter engagement.”94 chars
Description440 / 500 chars88% used360 / 500 chars72% used
Screenshots6 images5 images
Languages
EnglishChinese (Simplified)FrenchGermanSpanish+14 more
GermanEnglishSpanishFrenchItalian+3 more
Platforms
Shopify
Shopify
Developer
17TRACK
Go Karla GmbH
Reset
Karla icon

Karla

0.0·0reviews

Turn post-purchase into revenue — branded tracking, fewer support tickets, smarter engagement.

ShopifyFree
Change

At a glance

10 metrics · auto-computed
Feature comparison between 17TRACK Order Tracking and Karla
Metric17TRACK Order TrackingKarla
Rating4.9 ★—
Total reviews3.4k0
Free planYesYes
PricingFree plan availableFree
Built for Shopify★ Yes—
Pricing tiers★ 4 tiers1 tier
Listed features4★ 5
Featured placements2—
Languages19 supported8 supported
Listed sinceJan 2021Jan 2026

AppRanks verdict

Generated from live data on this page

Based on the data on this page, 17TRACK Order Tracking is the stronger choice for most Shopify App Store merchants — 4.9★ vs Karla's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: 17TRACK Order Tracking at Free plan available, Karla at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. 17TRACK Order Tracking has the larger user base (3,405 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Karla's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to 17TRACK Order Tracking; mid-market and enterprise merchants with specific feature requirements should evaluate both — Karla's 0-review base may include the workflow context that matches your specific use case better than 17TRACK Order Tracking's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 17TRACK Order Tracking audit • Karla audit

ListedJanuary 4, 2021January 29, 2026
Last updated——

2. Pricing & plans

Listed prices · monthly · USD
Tier
17TRACK Order Tracking
Karla
Free
Free
—
  • 50 shipments per month
  • Access 2,800+ carriers
  • Branded tracking page
  • PayPal integration
  • Dropshipping mode
  • Custom shipment alert
  • Includes a 14-day Premium trial
Free
—
  • Branded tracking page
  • Self service issue reporting
  • Delivery triggers for automation
  • Multi-language support
  • Order lookup by zip code
  • Full control over shipment status
  • Real-time tracking
  • Returns
Paid #1
Basic
9
  • 200 shipments per month
  • Customize tracking page
  • Tracking number redirection
  • Shopify shipping status and emails
  • Email notifications
  • Basic analytics
—
Paid #2
Pro
49
  • 1000 shipments per month
  • Seller notifications
  • Shipments export
  • Multilingual email notification
  • Remove 17TRACK branding
  • Multilingual tracking pages
  • Estimated Delivery Date (EDD)
—
Paid #3
Premium
159
  • 2000 shipments per month
  • Customize email triggers
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Split order email notifications
—

3. Features

As listed by each developer
17TRACK Order Tracking
  • Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
  • Automated Email Notifications: Send shipping updates to build customer trust.
  • Hide All China Info: Protect your brand with a one-click dropshipping mode.
  • Shipping Analytics: Optimize carrier performance with data-driven insights.
Karla
  • Branded delivery tracking pages with real-time delivery updates
  • Self-service issue reporting to reduce email ping pong
  • AI driven recommendations to boost post-purchase revenue
  • Multi-language, accurate and timely tracking experience
  • Shopify source of truth: All shipment events available for smart automations

4. Categories & rankings

Shared categories on the same row · in-category position inline
17TRACK Order Tracking
Karla
Shared
Order tracking#2 of 244
Order tracking#46 of 244
Shipping#2 of 333
—
—
Workflow automation#81 of 304

5. Category features

Marketplace-curated features per category
Order tracking12 shared · 18 total
17TRACK Order Tracking
  • Branded tracking page
  • Custom tracking link
  • Estimated delivery date
  • Global tracking
  • Multi-carrier
  • Order lookup page
  • Real-time tracking
  • Translation
  • Automations
  • Custom notifications
  • Real-time notifications
  • Translation
  • Analytics
  • API
  • Carrier masking
  • Dashboards
  • Order export
  • Email
Karla
  • Branded tracking page
  • Custom tracking link
  • Estimated delivery date
  • Global tracking
  • Multi-carrier
  • Order lookup page
  • Real-time tracking
  • Translation
Shipping0 shared · 10 total
17TRACK Order Tracking
  • Carrier selection
  • Delivery date
  • Multi-language
  • Order sync
  • Shipping insurance
  • Branded tracking page
  • Email notifications
Workflow automation0 shared · 4 total
17TRACK Order Tracking
  • —Customer segments
  • —Customer tags
  • —Auto-sync data
  • —Custom triggers
Karla
  • Customer segments
  • Customer tags
  • Auto-sync data
  • Custom triggers

5. Search rankings

Top 5 keywords · shared rankings prioritized
Keyword17TRACK Order TrackingKarla
order tracking#3#31
support#164Not ranked
dropshipping#240Not ranked

6. Featured placements & badges

Editorial visibility
17TRACK Order Tracking2 all-time · 2 recent
  • category · Recommended orders and shipping appsMay 19, 2026
  • category · Recommended shipping solution appsMay 19, 2026
Karla0 all-time · 0 recent

Not featured in any section recently.

7. Activity in the last 90 days

Tracked changes · pricing, features, copy, screenshots

17TRACK Order Tracking · 5 changes

  • May 11descriptionListing copy updated
  • May 11descriptionListing copy updated
  • May 11featuresFeatures list updated
  • May 11descriptionListing copy updated
  • Apr 26descriptionListing copy updated

Karla · 0 changes

No tracked changes.

9. App details

Long-form description · keyword frequency
17TRACK Order Tracking
Automate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care
Top keywords
  • notifications2×3.08%
  • shipping2×3.08%
  • tracking2×3.08%
Karla
Karla (gokarla.io) turns your Shopify post-purchase experience into a revenue and retention driver. Replace WISMO tickets with a branded, proactive tracking experience that keeps customers informed and engaged. With personalized messaging, smart upsells, and seamless issue handling, Karla transforms delivery moments into trust, loyalty, and repeat purchases.
Top keywords
  • experience2×4.17%
  • karla2×4.17%

Frequently asked

Common questions about this comparison

Is 17TRACK Order Tracking or Karla cheaper?

Both 17TRACK Order Tracking and Karla offer paid plans only. 17TRACK Order Tracking starts at Free plan available; Karla starts at Free. Compare the per-tier features in the Pricing section above before committing.

Should I choose 17TRACK Order Tracking or Karla?

It depends on what you're optimizing for. 17TRACK Order Tracking fits better if you prioritize rating consistency; Karla is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, 17TRACK Order Tracking or Karla?

Both apps are one-click installs from the Shopify App Store marketplace. 17TRACK Order Tracking has more onboarding documentation maturity (3,405 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Shopify App Store stores?

17TRACK Order Tracking typically suits early-stage and growth-mode stores based on its review-base composition (3,405 reviews). Karla aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between 17TRACK Order Tracking and Karla?

Migration support varies by app and category. 17TRACK Order Tracking and Karla both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Karla" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

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