Chargent Payment vs ExpertLoop™ — Salesforce

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs ExpertLoop™

Side-by-side comparison · 24 data points

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

4.9·529reviews

• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations

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1. Listing metadata

Field-level data

	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	ExpertLoop™
Tagline	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”243 chars	“When Agentforce must bring in the right human expert to protect trust, ensure compliance and retain customers, ExpertLoop™ turns escalations from Agentforce into high-impact resolutions — exactly when it matters most.”217 chars
Description	1193 / 2000 chars60% used	967 / 2000 chars48% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Chargent by AppFrontier LLC	SentioCX B.V.
Listed	March 20, 2009

At a glance

8 metrics · auto-computed

Feature comparison between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and ExpertLoop™
Metric	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	ExpertLoop™
Rating	4.9 ★	—
Total reviews	529	0
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	6
Languages	1 supported	1 supported
Listed since	Mar 2009	Nov 2025

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs ExpertLoop™ 's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, ExpertLoop™ offers a free tier (free_to_install) while Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the larger user base (529 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ExpertLoop™ 's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing; mid-market and enterprise admins with specific feature requirements should evaluate both — ExpertLoop™ 's 0-review base may include the workflow context that matches your specific use case better than Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing audit • ExpertLoop™ audit

Last updated	—	—

3. Features

As listed by each developer

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.
💳 Complete your 360° Customer View Accelerate data-driven insights by removing data silos. Ensure a consistent and complete customer profile by improving customer payment visibility across all business units.
💳 Your Customers' Currencies and Countries Take payments in over 150 currencies, including but not limited to: USD, AUS, EUR, GBP, CAD, JPY. Countries supported: United States, Australia, Canada, UK, Singapore, and many others.
💳 Recover transaction fees and raise profit margins with Surcharging This set & forget feature automatically calculates and incorporates card surcharge fees into your payment processes, recouping revenue and improving cash flow.
💳 Accurate, actionable analytics Chargent is Salesforce-native, so your team has instant access to reporting and dashboards that provide deep insight into your payments activities.

ExpertLoop™

Improve First-Time Resolution by over 60% by matching relevant intents captured by Agentforce and Einstein with the right Human Expert by using precise intent-level pairing.
Reduce Customer Churn and Protect Revenue through continuous triaging in real-time based on business impact, recognizing intent and urgency, and routing them to the most qualified Human Expert.
Reduce operational costs. ExpertLoop™ reduces supervisor intervention with 76% through automated AI driven supervision, automated decision support, and actionable insights to amplify impact and to ensure optimal resource allocation.
Automatically prioritize high-impact interactions while protecting Human Expert capacity - temporarily keeping low-priority intents in Agentforce or Einstein during peak demand.
Eliminate static queues and unpredictable wait times by intelligently routing customers to the right expert, avoiding long waits and hand-offs to agents who can't resolve the issue.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	ExpertLoop™
commerce cloud	#1	Not ranked
health	#1	Not ranked
people	#1	Not ranked
linguistic expert services	Not ranked	#9
platform that turns	Not ranked	#9

7. App details

Long-form description · keyword frequency

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Take payments everywhere in Salesforce - with streamlined tools to help you collect more revenue. Automated AR, subscription billing, surcharging, & more. Compliant, secure payments in over 150 currencies, and over 100 countries, including the US, Australia, and UK. - Card, Debit, & ACH Payments - One-time, scheduled, & subscription payments - Self-service payments in Experience Cloud - Payment request email links - Automated Collections - Card Surcharging - PayPal Wallet Powerful developer tools: - REST API (Flow & Apex) - Multi-Gateway Tokenization - Smart Payment Routing - Chargent Custom Checkout Payment-enable: - Salesforce Billing / CPQ - Commerce Cloud - Revenue Cloud Billing / Advanced - Data 360 30+ Direct Payment Gateway Integrations: - Adyen - AstroPay - Authorize.net - Barclaycard - Bluepay / Clover - BlueSnap - Braintree - CSG Forte - Cybersource - Deluxe - eProcessingNetwork - eWay - Ezidebit - Fat Zebra - iATS Payments - Linked2Pay - MerchantE - Merchant Warrior - ModusLink - Moneris - NMI - Paya - PayPal / Payflow Pro - Paysafe - PayTrace - PayU - Realex / GlobalPayments - Rectangle Health - SecureCo - Stripe - Transact Pro - USAePay - VeriPay - WorldPay

Top keywords

payments6×3.21%
billing3×1.60%
cloud3×1.60%
payment3×1.60%
automated2×1.07%
card2×1.07%
paypal2×1.07%
pro2×1.07%
revenue2×1.07%
salesforce2×1.07%
subscription2×1.07%
surcharging2×1.07%

ExpertLoop™

ExpertLoop™ orchestrates seamless access to human experts from Einstein and Agentforce, turning escalations into high-impact resolutions to protect trust, compliance and customer retention. At its core, ExpertLoop™ is an intent-driven routing platform that: 1. Prioritizes high-value conversations requiring human assistance, using intents, signals, and predictive actions to balance workloads and accurately predict wait times. 2. Adapts through continuous triaging based on changing conditions or sentiment. 3. Pairs conversations with the right experts to resolve issues on first contact, eliminating unnecessary transfers. 4. Drives measurable business outcomes with automated AI driven supervision, leveraging self-regulating service levels and actionable insights to amplify impact and ensure optimal resource allocation. The result: exceptional self-service, where AI agents and human experts collaborate seamlessly to deliver impactful customer experiences.

Top keywords

experts3×2.44%
human3×2.44%
ai2×1.63%
conversations2×1.63%
customer2×1.63%
expertloop2×1.63%
human experts2×1.63%

Frequently asked

Common questions about this comparison

Is Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or ExpertLoop™ cheaper?

ExpertLoop™ is the cheaper option — it offers a free plan (free_to_install). Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or ExpertLoop™ ?

AppRanks cannot separate these two on rating, because neither publishes one. Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing does carry the larger published review base (529 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or ExpertLoop™ ?

Both apps are one-click installs from the Salesforce AppExchange. Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the deeper published review base (529 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing typically suits early-stage and growth-mode teams based on its published review base (529 reviews). ExpertLoop™ typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs ExpertLoop™

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

1. Listing metadata

ExpertLoop™

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing · 1 changes

ExpertLoop™ · 1 changes

7. App details

Frequently asked

Is Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or ExpertLoop™ cheaper?

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or ExpertLoop™ ?

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or ExpertLoop™ ?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and ExpertLoop™ ?

See full keyword rankings, install trends, and weekly alerts

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