SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
Mindtickle for Agentforce
Mindtickle for Agentforce brings AI-powered revenue enablement directly into Salesforce, giving sellers fast, contextual guidance without leaving their workflow. The integration connects Mindtickle enablement content, conversation intelligence, and sales knowledge with the Agentforce experience to help reps prepare for conversations, handle objections, reinforce messaging, and execute throughout the sales cycle. Using approved knowledge sources from Mindtickle, sellers receive contextual answers grounded in training materials, call insights, playbooks, and sales assets. Responses are delivered in real time with citations, helping teams quickly access trusted information in Agentforce chat. The solution integrates through Mindtickle’s Salesforce app and uses secure JWT authentication to retrieve approved content. It aligns with Agentforce routing and can activate across Accounts, Opportunities, and Contacts to provide guidance in the flow of work. By unifying readiness, content, and conversation intelligence inside Salesforce, Mindtickle for Agentforce reduces workflow fragmentation, improves seller productivity, and helps revenue teams scale consistent sales behaviors
Top keywords
- agentforce5×3.31%
- mindtickle5×3.31%
- sales4×2.65%
- content3×1.99%
- salesforce3×1.99%
- approved2×1.32%
- contextual2×1.32%
- conversation2×1.32%
