Is Concord Cloud Fax and Workflow or CloudFiles | Document automation & sharing platform cheaper?

Both Concord Cloud Fax and Workflow and CloudFiles | Document automation & sharing platform offer paid plans only. Concord Cloud Fax and Workflow starts at paid; CloudFiles | Document automation & sharing platform starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Concord Cloud Fax and Workflow or CloudFiles | Document automation & sharing platform?

AppRanks cannot separate these two on rating, because neither publishes one. CloudFiles | Document automation & sharing platform does carry the larger published review base (160 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Concord Cloud Fax and Workflow or CloudFiles | Document automation & sharing platform?

Both apps are one-click installs from the Salesforce AppExchange. CloudFiles | Document automation & sharing platform has the deeper published review base (160 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Concord Cloud Fax and Workflow typically suits early-stage and growth-mode teams based on its published review base (0 reviews). CloudFiles | Document automation & sharing platform typically suits early-stage and growth-mode teams based on its published review base (160 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Concord Cloud Fax and Workflow and CloudFiles | Document automation & sharing platform?

Migration support varies by app and category. Concord Cloud Fax and Workflow and CloudFiles | Document automation & sharing platform both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Concord Cloud Fax and Workflow" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Concord Cloud Fax and vs CloudFiles | Document — Salesforce

CloudFiles | Document automation & sharing platform vs Concord Cloud Fax and Workflow

Side-by-side comparison · 24 data points

CloudFiles | Document automation & sharing platform

5.0·160reviews

Leading Salesforce SharePoint integration and document automation tool. Built-in Flow actions to automate folder creation, sync record permissions, and share files from records with tracked access. Supports S3, Google Drive, Azure Blob and more.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Concord Cloud Fax and Workflow	CloudFiles \| Document automation & sharing platform
Tagline	“Concord’s cloud platform is designed for organizations that exchange high volumes of critical documents each day, securely and reliably. Our Health Cloud integration streamlines the process of receiving incoming faxes and other image-based documents.”251 chars	“Leading Salesforce SharePoint integration and document automation tool. Built-in Flow actions to automate folder creation, sync record permissions, and share files from records with tracked access. Supports S3, Google Drive, Azure Blob and more.”245 chars
Description	800 / 2000 chars40% used	1197 / 2000 chars60% used
Screenshots	—	—
Languages	en	arenfrdeja+2 more
Platforms	Salesforce	Salesforce
Developer	Concord Technologies	CloudFiles

At a glance

8 metrics · auto-computed

Feature comparison between Concord Cloud Fax and Workflow and CloudFiles | Document automation & sharing platform
Metric	Concord Cloud Fax and Workflow	CloudFiles \| Document automation & sharing platform
Rating	—	5.0 ★
Total reviews	0	160
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	—
Listed features	3	★ 9
Languages	1 supported	7 supported
Listed since	Apr 2022	Aug 2022

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, CloudFiles | Document automation & sharing platform is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Concord Cloud Fax and Workflow's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Concord Cloud Fax and Workflow at paid, CloudFiles | Document automation & sharing platform at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

CloudFiles | Document automation & sharing platform has the larger user base (160 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Concord Cloud Fax and Workflow's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to CloudFiles | Document automation & sharing platform; mid-market and enterprise admins with specific feature requirements should evaluate both — Concord Cloud Fax and Workflow's 0-review base may include the workflow context that matches your specific use case better than CloudFiles | Document automation & sharing platform's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Concord Cloud Fax and Workflow audit • CloudFiles | Document automation & sharing platform audit

Listed	April 26, 2022	August 3, 2022

Last updated	—	—

3. Features

As listed by each developer

Concord Cloud Fax and Workflow

We are SOC 2 Type 2, PCI Self-Certified, and certified by HITRUST, which aligns with key healthcare information security and privacy regulations, including HIPAA.
Concord's implementation team ensures enterprises can easily migrate away from even the largest and most complex fax server configurations, with minimal impact on productivity and operations.
Migrate your existing fax numbers to Concord and provision new numbers as your business grows. Concord's implementation team makes the process easy and is there for you throughout the migration process.

CloudFiles | Document automation & sharing platform

SharePoint files on Salesforce records, standard and custom objects Preview, upload and organize documents on Opportunities, Accounts, Cases and any custom object without leaving Salesforce. CloudFiles keeps file references and activity on the Salesforce
Salesforce document storage on SharePoint, OneDrive, Google Drive, S3 or Box Every Salesforce document lives in storage your company already owns and governs, and appears on the record where your team works. Storage permissions mirror Salesforce team memb
Document automation for Salesforce, built on your own SharePoint CloudFiles Document Management searches your libraries from Salesforce, syncs metadata between Salesforce fields and file properties, and gives every record a folder named and placed by the
Bi-directional SharePoint sync for Salesforce custom objects Connect any custom object to a SharePoint document library. Folders are created with the record, changes are reflected both ways, and every action is available to Flow and Apex for the builds th
Share Salesforce documents externally with no SharePoint login Expiring links with view, download and password controls, branded portals for customers, vendors and partners, and a record of who opened what. Any link can be revoked from Salesforce after it
Document engagement analytics inside Salesforce See who opened a document, what they downloaded and which pages they read, on the record and in Salesforce reports, so document activity sits next to the opportunity it belongs to.
Automate SharePoint folder creation and file upload from Salesforce Create folders, move files and apply your own naming rules from Flow, Apex or the API. The folder structure follows the record, so it still makes sense a year later without an admin maint
SharePoint document access for Experience Cloud and portal users Partners and customers reach the documents they should see inside your community, with permissions and sharing controls set in Salesforce, and no storage account of their own to hold.
ISO 27001 certified, SOC 2 Type II audited, HIPAA and GDPR compliant Certified to ISO 27001:2022, ISO 27017:2015 and ISO 27018:2019, and independently audited for SOC 2 Type II. Compliant with HIPAA and GDPR, with data residency in the US, EU, UK or Austr

Keyword	Concord Cloud Fax and Workflow	CloudFiles \| Document automation & sharing platform
document sign	#86	#117
sign document	#86	#120

7. App details

Long-form description · keyword frequency

Concord Cloud Fax and Workflow

Our integration allows you to deliver faxes directly to Salesforce Health Cloud with no user interaction to remove cumbersome manual upload processes. Alternatively, you can leverage Concord’s document workflow portal for initial triage and review before pushing the fax to Health Cloud. This option provides users the opportunity to confirm the fax should go to Health Cloud and perform actions like splitting, merging, rotating, signing, and annotating the fax. Metadata extracted via Concord's machine learning algorithms or manually entered via the portal is passed along with the fax and mapped to Salesforce fields. No need to worry about fax servers or telephony management; Concord's team takes care of the scalability, redundancy, and security aspects of managing the cloud fax platform.

Top keywords

fax6×4.96%
cloud4×3.31%
health3×2.48%
health cloud3×2.48%
concord's2×1.65%
portal2×1.65%
salesforce2×1.65%

CloudFiles | Document automation & sharing platform

Use CloudFiles for advanced Salesforce SharePoint integration & document management. Also integrates with Google Drive, OneDrive, AWS S3, Azure Blob, Box & Dropbox. What’s the best way to access SharePoint files in Salesforce? CloudFiles provides a file browser inside Salesforce so users can open, upload and organize SharePoint files directly from records. How do I link SharePoint files and folders to Salesforce records? CloudFiles lets users browse and select existing SharePoint files and folders and link them to records while keeping SharePoint as the source of truth. How do I automatically create SharePoint folders from Salesforce? CloudFiles offers Flow actions and Apex support to create folders based on record data and relationships. How do I move Salesforce files to SharePoint and reduce storage? CloudFiles enables record-triggered or scheduled Flows to upload files and reduce Salesforce storage. Supports metadata sync, deep folder hierarchies & Experience Cloud. ✔ SOC 2 Type II, ISO 27001 certified. GDPR compliant ✔ Secure HIPAA document storage & sharing ✔ All file types supported ✔ Discounts for nonprofits ✔ 24x7 support ✔ 1,200+ teams Free trial. Set up in mins.

Top keywords

sharepoint8×4.57%
salesforce7×4.00%
files6×3.43%
cloudfiles5×2.86%
folders4×2.29%
sharepoint files4×2.29%
records3×1.71%
storage3×1.71%
document2×1.14%
file2×1.14%
files and folders2×1.14%
link2×1.14%

CloudFiles | Document automation & sharing platform vs Concord Cloud Fax and Workflow

CloudFiles | Document automation & sharing platform

1. Listing metadata

Concord Cloud Fax and Workflow

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Concord Cloud Fax and Workflow · 0 changes

CloudFiles | Document automation & sharing platform · 6 changes

7. App details

Frequently asked

Is Concord Cloud Fax and Workflow or CloudFiles | Document automation & sharing platform cheaper?

Should I choose Concord Cloud Fax and Workflow or CloudFiles | Document automation & sharing platform?

Which is faster to set up, Concord Cloud Fax and Workflow or CloudFiles | Document automation & sharing platform?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Concord Cloud Fax and Workflow and CloudFiles | Document automation & sharing platform?

See full keyword rankings, install trends, and weekly alerts

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