Side-by-side comparison · 24 data points
Urban-Hawks is cloud-based field service web application. Giving companies an ability to increase profitability, generate more revenue, simplify processes & increase customer satisfaction. Urban Hawks helps to increase daily work order completion.
| Urban-Hawks | PENTALYM™ | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Urban-Hawks | PENTALYM™ |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 9 | 0 |
| Free plan | — | ★ Yes |
| Pricing | paid | freemium |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2017 | Jan 2022 |
Based on the data on this page, Urban-Hawks is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs PENTALYM™'s 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, PENTALYM™ offers a free tier (freemium) while Urban-Hawks starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Urban-Hawks; mid-market and enterprise admins with specific feature requirements should evaluate both — PENTALYM™'s 0-review base may include the workflow context that matches your specific use case better than Urban-Hawks's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Urban-Hawks audit • PENTALYM™ audit
| Last updated | — | — |
|---|
| Keyword | Urban-Hawks | PENTALYM™ |
|---|---|---|
| service management | #2 | Not ranked |
| tracking | #3 | Not ranked |
| field service management | #4 | Not ranked |
| inventory data | Not ranked | #10 |
PENTALYM™ is the cheaper option — it offers a free plan (freemium). Urban-Hawks starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Urban-Hawks holds the higher average rating (5.0★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Urban-Hawks has the deeper published review base (9 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Urban-Hawks typically suits early-stage and growth-mode teams based on its published review base (9 reviews). PENTALYM™ typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Urban-Hawks and PENTALYM™ both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from PENTALYM™" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.