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ServiceMax FieldFX® vs ServiceMax Asset 360 for Salesforce
Side-by-side comparison · 24 data points
ServiceMax FieldFX®
The ServiceMax FieldFX® product suite is a complete mobile field operations platform built for oilfield, industrial and environmental services companies. FieldFX provides features for e-field ticketing, quotes, asset management, scheduling & more.
Shopifypaid
ServiceMax Asset 360 for Salesforce
Asset 360 is the only end-to-end field service solution that covers the complete asset life cycle from personalized customer care to asset-centric service delivery - brought to you in cooperation by the market leaders ServiceMax and Salesforce.
Shopifypaid
At a glance
| Metric | ServiceMax Asset 360 for Salesforce | ServiceMax FieldFX® |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 6 | ★ 7 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | 3 |
| Languages | 9 supported | 16 supported |
| Listed since | Sep 2020 | Oct 2013 |
AppRanks verdict
Generated from live data on this pageServiceMax Asset 360 for Salesforce and ServiceMax FieldFX® are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: ServiceMax Asset 360 for Salesforce at paid, ServiceMax FieldFX® at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ServiceMax Asset 360 for Salesforce audit • ServiceMax FieldFX® audit
1. Listing metadata
Field-level data| ServiceMax Asset 360 for Salesforce | ServiceMax FieldFX® | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
ServiceMax Asset 360 for Salesforce
ServiceMax FieldFX®
Paid #1
Default Plan
50
Default Plan
137.5
3. Features
As listed by each developerServiceMax Asset 360 for Salesforce
- NATIVELY BUILT ON SALESFORCE FIELD SERVICE: A complete field service offering developed on standard Salesforce objects – no integration needed
- FULL ASSET VISIBILITY: Get instant access to asset data and leverage insights into your install base, warranties, service contracts and asset performance to maximize equipment uptime and reduce maintenance costs
- BUILT-IN PROCESSES: Faster Time to Value and improved productivity with preconfigured templates and industry best practices.
ServiceMax FieldFX®
- Streamline your field ticketing process between operations, field personnel, and accounting with our industry-leading FX E-Ticketing solution.
- With its online/offline capabilities and the fastest sync times in the industry, FieldFX can save your company millions in lost revenue while enhancing cash flow.
- Improve your business processes with FieldFX modules such as FX EAM, FX Schedule & Dispatch and FX CPQ to bring value throughout the organization.
4. Categories & rankings
Shared categories on the same row · in-category position inlineServiceMax Asset 360 for Salesforce
ServiceMax FieldFX®
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | ServiceMax Asset 360 for Salesforce | ServiceMax FieldFX® |
|---|---|---|
| contract form | Not ranked | #97 |
| contract | Not ranked | #117 |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsServiceMax Asset 360 for Salesforce · 1 changes
- Apr 13descriptionListing copy updated
ServiceMax FieldFX® · 1 changes
- Apr 13descriptionListing copy updated
9. App details
Long-form description · keyword frequencyServiceMax Asset 360 for Salesforce
Maximize Asset Performance & Differentiate with Service: ServiceMax and Salesforce joined forces to deliver an unparalleled solution that drives operational efficiency with 360-degree view of assets on the world’s #1 CRM platform. Natively built on Salesforce Field Service, Asset 360 delivers complete visibility into assets in the field so companies can maximize asset performance. This new insight empowers service leaders to shift to outcome-based business strategies that propel their business forward in an age where service is a leading differentiator. Key capabilities include: * Warranty & Contract Management * Entitlement Automation * Parts, Returns & Depot Repair Management * No-Code Service Process Manager * Asset Management * Scheduling & Optimization * Case & Work Order Management * Mobile Field Service App * Service Analytics Extend your field service application and get even more value from ServiceMax Asset 360 for Salesforce with: * Customer Self Service & Contractor Communities to connect you to customers and third-party resources * Secure, real-time communication for instant troubleshooting in the field
Top keywords
- service9×6.00%
- asset5×3.33%
- field5×3.33%
- management4×2.67%
- field service3×2.00%
- salesforce3×2.00%
- 3602×1.33%
- asset 3602×1.33%
- asset performance2×1.33%
- assets2×1.33%
- business2×1.33%
- maximize2×1.33%
ServiceMax FieldFX®
FieldFX® is a complete mobile field operations management solution that empowers companies with the ability to organize and manage jobs, quotes, field tickets, equipment, contracts, price books, and labor, along with customer-specific electronic forms. With its online/offline capabilities and the fastest sync times in the industry, FieldFX can save your company millions in lost revenue while improving operations. Price books, staff, labor rates, equipment, materials, and job related documentation are kept in one consolidated solution, allowing you to reduce mistakes in job quotes and invoicing. This streamlined approach will result in a dramatic reduction in the time between when work is performed and a correct invoice is sent to a customer, resulting in a decrease in your Days Sales Outstanding. Companies that deploy FieldFX also report numerous benefits including increased cash flow, invoice accuracy, and revenue capture, as well as labor reduction, contract compliance, business process improvement, and more. FieldFX is the de facto standard for companies in the oilfield, industrial and environmental service industries.
Top keywords
- fieldfx4×2.41%
- companies3×1.81%
- labor3×1.81%
- books2×1.20%
- equipment2×1.20%
- field2×1.20%
- invoice2×1.20%
- job2×1.20%
- operations2×1.20%
- price2×1.20%
- price books2×1.20%
- quotes2×1.20%
Frequently asked
Common questions about this comparisonIs ServiceMax Asset 360 for Salesforce or ServiceMax FieldFX® cheaper?
Both ServiceMax Asset 360 for Salesforce and ServiceMax FieldFX® offer paid plans only. ServiceMax Asset 360 for Salesforce starts at paid; ServiceMax FieldFX® starts at paid. Compare the per-tier features in the Pricing section above before committing.
Which has better reviews, ServiceMax Asset 360 for Salesforce or ServiceMax FieldFX®?
ServiceMax Asset 360 for Salesforce (5.0★, 6 reviews) and ServiceMax FieldFX® (5.0★, 7 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Should I choose ServiceMax Asset 360 for Salesforce or ServiceMax FieldFX®?
It depends on what you're optimizing for. ServiceMax Asset 360 for Salesforce fits better if you prioritize broader integrations; ServiceMax FieldFX® is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, ServiceMax Asset 360 for Salesforce or ServiceMax FieldFX®?
Both apps are one-click installs from the Salesforce AppExchange marketplace. ServiceMax FieldFX® has more onboarding documentation maturity (7 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Salesforce AppExchange stores?
ServiceMax Asset 360 for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (6 reviews). ServiceMax FieldFX® aligns more with early-stage and growth-mode stores (7 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between ServiceMax Asset 360 for Salesforce and ServiceMax FieldFX®?
Migration support varies by app and category. ServiceMax Asset 360 for Salesforce and ServiceMax FieldFX® both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ServiceMax Asset 360 for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.