Is Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done. cheaper?

Jotform - Powerful forms get it done. is the cheaper option — it offers a free plan (freemium). Quantum Metric for the Digital-first Call Center starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done.?

Quantum Metric for the Digital-first Call Center has the higher average rating (5.0★ from 1 reviews) compared to Jotform - Powerful forms get it done. (4.6★ from 136 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done.?

Quantum Metric for the Digital-first Call Center holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done.?

Both apps are one-click installs from the Salesforce AppExchange. Jotform - Powerful forms get it done. has the deeper published review base (136 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Quantum Metric for the Digital-first Call Center typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Jotform - Powerful forms get it done. typically suits early-stage and growth-mode teams based on its published review base (136 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Quantum Metric for the Digital-first Call Center and Jotform - Powerful forms get it done.?

Migration support varies by app and category. Quantum Metric for the Digital-first Call Center and Jotform - Powerful forms get it done. both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Quantum Metric for the Digital-first Call Center" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Quantum Metric for vs Jotform - Powerful — Salesforce

Jotform - Powerful forms get it done. vs Quantum Metric for the Digital-first Call Center

Side-by-side comparison · 24 data points

Jotform - Powerful forms get it done.

4.6·136reviews

Power your Salesforce data collection and lead capture with our no-code form builder, featuring dynamic prefill, e-signatures, custom PDF documents, and more — enhanced with AI agents that automatically create, update, and track records in real time.

salesforcefreemium

Change

1. Listing metadata

Field-level data

	Quantum Metric for the Digital-first Call Center	Jotform - Powerful forms get it done.
Tagline	“Summarize a customer's activity on your website or app with Felix AI so your agents know why they're calling, optimize agent experiences with Lightning Analytics. Infuse your contact center with AI-driven insights from your customer's experience!”247 chars	“Power your Salesforce data collection and lead capture with our no-code form builder, featuring dynamic prefill, e-signatures, custom PDF documents, and more — enhanced with AI agents that automatically create, update, and track records in real time.”250 chars
Description	738 / 2000 chars37% used	1169 / 2000 chars58% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Quantum Metric	Jotform Inc.
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Quantum Metric for the Digital-first Call Center and Jotform - Powerful forms get it done.
Metric	Quantum Metric for the Digital-first Call Center	Jotform - Powerful forms get it done.
Rating	★ 5.0 ★	4.6 ★
Total reviews	1	★ 136
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	★ 3 tiers
Listed features	3	★ 6
Review velocity (30d)	—	1 new
Languages	1 supported	1 supported
Listed since	May 2021	Aug 2023

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Quantum Metric for the Digital-first Call Center is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Jotform - Powerful forms get it done.'s 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Jotform - Powerful forms get it done. offers a free tier (freemium) while Quantum Metric for the Digital-first Call Center starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Jotform - Powerful forms get it done. has the larger user base (136 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Quantum Metric for the Digital-first Call Center's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Quantum Metric for the Digital-first Call Center; mid-market and enterprise admins with specific feature requirements should evaluate both — Jotform - Powerful forms get it done.'s 136-review base may include the workflow context that matches your specific use case better than Quantum Metric for the Digital-first Call Center's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Quantum Metric for the Digital-first Call Center audit • Jotform - Powerful forms get it done. audit

Last updated	—	—

3. Features

As listed by each developer

Quantum Metric for the Digital-first Call Center

Resolve cases faster Identify and act on the root cause for each case in the call center. Session replay shows exactly what your customer was going through before they reached out.
Improve the customer support experience Provide a more personalized customer experience with real-time insights into customers’ struggles on web and mobile. Stop guessing or trying to recreate errors. Watch and address in the moment with customers.
Use call center data to drive business impact Identify, prioritize, and escalate business drivers that affect tech, UX/UI and marketing. Share anomalies and critical IT errors uncovered during calls to close the loop on contact center insights.

Jotform - Powerful forms get it done.

Build Forms in No Time No coding knowledge required. Simply drag and drop to create your form from scratch or choose from 10,000+ ready-made templates.
Connect Seamlessly with Salesforce Dynamically pre-populate forms with the latest Salesforce data. Your forms automatically sync with Salesforce, keeping your account up to date every time you receive a new submission.
Keep Your Data Secure Data security is a top priority at Jotform. Your data is protected with a 256-bit SSL connection, PCI certification, CCPA compliance, and GDPR compliance — as well as optional HIPAA features and form encryption.
Streamline Document Management Send e-signed documents, uploaded files, and submission PDFs from Jotform directly to Salesforce. Automatically attach files to relevant Salesforce records and manage everything from one centralized location.
Omnichannel AI Conversations Manage conversations across chat, web, and phone with consistent, human-like responses. The agent detects and triggers the right Salesforce actions in real time, with detailed integration logs visible in each conversation.
Lead, Appointment & Ticket Management The Jotform Salesforce Agent uses predefined skills to capture and update leads and opportunities, schedule appointments, and create or resolve support tickets — all in real time on standard or custom Salesforce.

Keyword	Quantum Metric for the Digital-first Call Center	Jotform - Powerful forms get it done.
sign	#61	#39

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Quantum Metric for the Digital-first Call Center	Jotform - Powerful forms get it done.
Average rating	5.0 ★ (1)	4.6 ★ (136)
Rating distribution	5— 4— 3— 2— 1—	567% 433% 30% 20% 10%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+1
Reviews · last 90 days	—	+1

5 latest reviews · each app

Quantum Metric for the Digital-first Call Center

No reviews yet.

Jotform - Powerful forms get it done.

7. App details

Long-form description · keyword frequency

Quantum Metric for the Digital-first Call Center

Quantum Metric provides insights into how customers engage with your web or mobile applications, helping you personalize customer experiences and improve agent engagements with a single solution to optimize your call center /contact center. Contact center / call center agents can visualize, in real time, customer intentions, frustrations, and failures to convert via session replays. Those session replays can be saved directly to a case or escalated via Slack or Jira if an anomaly or critical technical error is detected. Contact Center Managers and operations can quantify, through data, if an experience was a one-off or sign of a bigger problem affecting a larger population and costing the business money. Watch a demo today!

Top keywords

center5×4.42%
contact3×2.65%
contact center3×2.65%
call2×1.77%
call center2×1.77%
center contact2×1.77%
center contact center2×1.77%
customer2×1.77%
replays2×1.77%
session2×1.77%
session replays2×1.77%

Jotform - Powerful forms get it done.

Save time and eliminate busywork with Jotform. Create dynamic forms right from your Salesforce dashboard with Jotform’s intuitive Form Builder. Collect lead information and automatically sync it to Salesforce — no manual entry needed. Instantly share personalized forms prefilled with real-time Salesforce data. Automatically send files, e-signatures, and PDFs from Jotform to Salesforce records for easy management in one place. Detailed transfer logs, error alerts, and diagnostic tools ensure smooth, reliable data flow. Designed for teams using Salesforce as their main CRM, the Jotform Salesforce Agent boosts efficiency through intelligent automation. It connects directly to Service, Experience, and Health Clouds, enabling real-time record creation, updates, and lookups during chat, web, or phone interactions. With predefined skills for lead management, case handling, order tracking, appointment scheduling, and HR support, it helps teams deliver 24/7 assistance and maintain accurate Salesforce data — no manual effort required. With 30+ million users worldwide, Jotform is a trusted global brand that serves all types of industries and organizations.

Top keywords

salesforce7×4.29%
jotform5×3.07%
data3×1.84%
automatically2×1.23%
forms2×1.23%
lead2×1.23%
management2×1.23%
manual2×1.23%

Jotform - Powerful forms get it done. vs Quantum Metric for the Digital-first Call Center

Jotform - Powerful forms get it done.

1. Listing metadata

Quantum Metric for the Digital-first Call Center

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done. cheaper?

Which has better reviews, Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done.?

Should I choose Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done.?

Which is faster to set up, Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done.?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Quantum Metric for the Digital-first Call Center and Jotform - Powerful forms get it done.?

Jotform - Powerful forms get it done. vs Quantum Metric for the Digital-first Call Center

Jotform - Powerful forms get it done.

1. Listing metadata

Quantum Metric for the Digital-first Call Center

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done. cheaper?

Which has better reviews, Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done.?

Should I choose Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done.?

Which is faster to set up, Quantum Metric for the Digital-first Call Center or Jotform - Powerful forms get it done.?

Which works better for small vs large Salesforce AppExchange admins?

8. Other comparisons people make

vs Quantum Metric for the Digital-first Call Center

vs Jotform - Powerful forms get it done.

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Quantum Metric for the Digital-first Call Center and Jotform - Powerful forms get it done.?