GridMate: Inline vs XSELL Agent Experience — Salesforce

XSELL Agent Experience vs GridMate

Side-by-side comparison · 24 data points

XSELL Agent Experience

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AI-powered XSELL Agent Experience takes a data-driven approach to delivering top performer outcomes by identifying and replicating the behaviors of your very best agents, with precision and at scale, to every single agent across your enterprise.

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1. Listing metadata

Field-level data

	GridMate	XSELL Agent Experience
Tagline	“GridMate is an all-in-one productivity suite of 32 powerful Lightning components (grids, calendars, maps, kanban) designed to boost adoption, utilization, and productivity in Salesforce by enhancing the user experience and overcoming native limitations.”253 chars	“AI-powered XSELL Agent Experience takes a data-driven approach to delivering top performer outcomes by identifying and replicating the behaviors of your very best agents, with precision and at scale, to every single agent across your enterprise.”245 chars
Description	1199 / 2000 chars60% used	1176 / 2000 chars59% used
Screenshots	—	—
Languages	enfrdejazh_CN+1 more	en
Platforms	Salesforce	Salesforce
Developer	GridPal LLC	XSELL Technologies

At a glance

8 metrics · auto-computed

Feature comparison between GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar and XSELL Agent Experience
Metric	GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar	XSELL Agent Experience
Rating	5.0 ★	—
Total reviews	133	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 9	3
Languages	6 supported	1 supported
Listed since	Sep 2019	Jun 2022

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs XSELL Agent Experience's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar at paid, XSELL Agent Experience at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar has the larger user base (133 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. XSELL Agent Experience's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar; mid-market and enterprise admins with specific feature requirements should evaluate both — XSELL Agent Experience's 0-review base may include the workflow context that matches your specific use case better than GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar audit • XSELL Agent Experience audit

Listed	September 13, 2019	June 1, 2022

Last updated	—	—

3. Features

As listed by each developer

GridMate

GRIDS Unlock flexible grids that leverage your existing metadata including Related Lists, List Views, quick actions, and flows. Enjoy inline editing, mass actions, Excel-like functionality, filters, grouping, sorting, conditional coloring, and more.
MAP LIST Visualize and act on records with Google Maps in Salesforce. Plot standard/custom objects, filter by radius, apply conditional coloring, and run mass actions, all in one view. It's a powerful, affordable alternative to Salesforce Maps.
MULTI CALENDAR Streamline field service scheduling and beyond with a drag-and-drop calendar. Gain a horizontal, resource-based calendar view in Salesforce with filters, conditional coloring, and mass actions to plan, assign, and manage with clarity.
SINGLE CALENDAR Simplify appointment scheduling in Salesforce with a unified drag-and-drop calendar. This Salesforce calendar scheduling solution delivers real-time visibility with filters, color-coded events, and custom layouts for team alignment.
KANBAN BOARD Visualize pipelines, projects or cases with a customizable kanban board Salesforce teams love. Drag, drop, edit and run mass actions in real time. A smarter kanban Salesforce experience with stages, conditional coloring, and custom actions.
GANTT CHART Visualize projects with a Gantt chart Salesforce users trust. Create tasks, groups, and milestones inline, drag-and-drop to reschedule, link dependencies, and edit in place—making it the ultimate project management tool Salesforce teams need.
FILE EXPLORER Enhance Salesforce document management with seamless cloud integrations, dynamic views, and flexible permissions. GridMate File Explorer redefines Salesforce file management with bulk upload/download, cut-copy-paste, and in-app search.
...And many other components The GridMate suite also includes the Compact Calendar, Pivot Grid, List View Grid, Related List Grid, Report Table, List View Kanban, Object Timeline, Record App Switcher, Record Card, Record KPI, Chrome Extension, and more.
USE CASES • INDUSTRIES • TEAMS • CLOUDS GridMate supports 60+ use cases spanning data management, file and project management, scheduling, reporting, and more - built for every industry, any team, and all Salesforce Clouds with seamless adaptability.

XSELL Agent Experience

Real-time, AI-driven coaching for both voice and chat, providing guided recommendations and decision support to coach agents through successful customer interactions, end-to-end, supporting sales and service use cases
XSELL customers report average NPS increases of 8-21%, while decreasing Average Handle Time (AHT) by 5-15% and increasing Speed to Proficiency by 30-50% -- and with XSELL, First Contact Resolution (FCR) increases by an average of 5-10%
XSELL is known for our results – driving increases in sales conversion rates by an average of 20% and increases in Cross-Sell/Upsell Conversion of 5-20%

Keyword	GridMate	XSELL Agent Experience
inline editing	#1	Not ranked
view of	#1	Not ranked
provides	#1	Not ranked
average	Not ranked	#3

7. App details

Long-form description · keyword frequency

GridMate

GridMate redefines the Salesforce user experience. It provides a suite of components to simplify complex data management: - Inline create, edit & delete - Inline grids with inline record details - Multi copy-paste from CSV & Excel - Mass actions: -- Create, edit, delete -- Quick actions -- Emailing -- Approval -- Calling flow -- Sharing -- Assignment -- Lead conversion - Conditional coloring - Filtering & sorting - Columns freezing - User-defined filters - Aggregation handling - Export data grid to CSV & Excel - Related list as Accordion, Cards, Tabs - Multi Calendar - Grids for flows - Smart Grids - FieldSet Grids - Dynamic FieldSet Grids - Parent Related List Grid - Related List Grid - List View Grid - User Grids - Pivot Grids - Kanban Board - Gantt Chart - File Explorer Supports standard & custom objects on all Salesforce Clouds & Platforms. 👋🏻 Trialforce available for a test drive or contact us for a free demo. 👋🏻 Please install GridMate Extension unmanaged package to support quick actions👇🏼 Production: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t3i000002nGle Sandbox: https://test.salesforce.com/packaging/installPackage.apexp?p0=04t3i000002nGle

Top keywords

--8×4.32%
grids7×3.78%
grid4×2.16%
list4×2.16%
salesforce4×2.16%
actions3×1.62%
inline3×1.62%
related3×1.62%
related list3×1.62%
04t3i000002ngle2×1.08%
actions --2×1.08%
apexp2×1.08%

XSELL Agent Experience

Conversational AI fails because human communications are layered with emotion and subtlety. We believe it is imperative to bring real people into the conversation to achieve what technology alone cannot, blending machine predictability with human authenticity. This human-in-the-loop approach is what makes XSELL different. XSELL Agent Experience melds the best of AI technology with human authenticity, is backed by well-funded equity partners and is chosen by Fortune 50 companies. The reason why is simple. We know how to learn and replicate the behaviors of the best agents, amplify them at scale to every agent and drive game-changing outcomes. XSELL Technologies was founded on the belief that the behaviors of the very best sales agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Through patented AI technology, XSELL empowers customers to listen, learn and support agents in real-time with the exact information they need to exceed customers’ expectations and drive meaningful improvements in sales conversions, agent satisfaction and the overall customer experience.

Top keywords

agent4×2.30%
xsell4×2.30%
agents3×1.72%
ai3×1.72%
customers3×1.72%
human3×1.72%
technology3×1.72%
ai technology2×1.15%

Frequently asked

Common questions about this comparison

Is GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar or XSELL Agent Experience cheaper?

Both GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar and XSELL Agent Experience offer paid plans only. GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar starts at paid; XSELL Agent Experience starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar or XSELL Agent Experience?

AppRanks cannot separate these two on rating, because neither publishes one. GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar does carry the larger published review base (133 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar or XSELL Agent Experience?

Both apps are one-click installs from the Salesforce AppExchange. GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar has the deeper published review base (133 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar typically suits early-stage and growth-mode teams based on its published review base (133 reviews). XSELL Agent Experience typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

XSELL Agent Experience vs GridMate

XSELL Agent Experience

1. Listing metadata

GridMate

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

GridMate · 3 changes

XSELL Agent Experience · 0 changes

7. App details

Frequently asked

Is GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar or XSELL Agent Experience cheaper?

Should I choose GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar or XSELL Agent Experience?

Which is faster to set up, GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar or XSELL Agent Experience?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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