Is Axsy Smart Forms or Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI cheaper?

Axsy Smart Forms is the cheaper option — it offers a free plan (free). Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Axsy Smart Forms or Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI?

AppRanks cannot separate these two on rating, because neither publishes one. Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI does carry the larger published review base (6 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Axsy Smart Forms or Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI?

Both apps are one-click installs from the Salesforce AppExchange. Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI has the deeper published review base (6 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Axsy Smart Forms typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Axsy Smart Forms and Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI?

Migration support varies by app and category. Axsy Smart Forms and Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Axsy Smart Forms" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Axsy Smart Forms vs Case Assignment on — Salesforce

Axsy Smart Forms vs Case Assignment on Steroids

Name: Axsy Smart Forms
Availability: OnlineOnly

Side-by-side comparison · 24 data points

Axsy Smart Forms

No rating yet

Axsy Smart Forms provides sophisticated mobile surveys and forms that can include intelligent logic, branching answer-paths and dynamically displaying only questions relevant to the situation based on available data and previous user input.

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1. Listing metadata

Field-level data

	Axsy Smart Forms	Case Assignment on Steroids
Tagline	“Axsy Smart Forms provides sophisticated mobile surveys and forms that can include intelligent logic, branching answer-paths and dynamically displaying only questions relevant to the situation based on available data and previous user input.”240 chars	“The gold standard in intelligent Case Assignment systems, built on the five-star-rated Q-assign platform. Automated case triage, dynamic case assignment rules, case deflection, load-balancing, Omni-Channel routing, Smart Actions + AI prompt builder”248 chars
Description	1189 / 2000 chars59% used	1153 / 2000 chars58% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Axsy	Ortoo
Listed	June 7, 2019

At a glance

8 metrics · auto-computed

Feature comparison between Axsy Smart Forms and Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI
Metric	Axsy Smart Forms	Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI
Rating	—	5.0 ★
Total reviews	0	6
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Jun 2019	Dec 2023

Last updated	—	—

3. Features

As listed by each developer

Axsy Smart Forms

Easily design large complex forms with a drag-and-drop tool.
Create surveys with dynamic logic and diverging paths that help guide the user.
Increased productivity with a mobile experience designed for less screens and less clicks.

Case Assignment on Steroids

INTELLIGENT CASE ASSIGNMENT ✅ Code-free case assignment rules ✅ Auto-Escalation & Prioritization ✅ Track and manage SLA-bound Cases ✅ Active shift management ✅ Manage critical situations ✅ Automate customer reminders ✅ Trigger autoresponders
AUTOMATED CASE TRIAGE ✅ Auto-triage inbound emails ✅ Auto-triage new cases ✅ Auto-classify of categorize each case ✅ Deploy AI for case enrichment ✅ Score and prioritize each case automatically ✅ Trigger "next best action" via automation and/or AI
TRIGGER A SENTIMENT ANALYSIS ON AN INBOUND CASE ✅ Triage cases automatically, as soon as they arrive ✅ Integrated "Plug-in Actions" can trigger "next best action ✅ e.g. call for a sentiment analysis (AI) prior to assignment
CASE DEFLECTION ✅ Resolve simple cases via self-service knowledge bases ✅ Automatically present relevant articles or FAQs ✅ Deflect other cases to AI-powered chatbots ✅ Trigger automated email replies via plug-in actions ✅ Deploy sentiment analysis (AI)
AI-POWERED PLUG-IN ACTIONS ✅ Trigger ChatGPT calls from any field update ✅ Sentiment analysis ✅ Ultra-personalised human responses ✅ Personalised auto-responders ✅ AI-driven enrichment Cases and Accounts ✅ AI-driven Case scoring & prioritization
ASSIGN CASES TO THE FIRST AVAILABLE SERVICE AGENT ✅ Instantly route incoming cases to first available agent ✅ Shorten response times ✅ Increase customer satisfaction
MATCH CASES TO THE MOST SKILLED SERVICE AGENT ✅ Intelligently match cases to skill-sets ✅ Accelerate time-to-resolution due to improved agent capability ✅ Filter out overloaded or OOO agents ✅ Increase customer satisfaction
ESCALATE HIGH PRIORITY OR COMPLEX CASES AUTOMATICALLY ✅ Prioritize urgent (e.g. SLA-bound) Cases automatically ✅ Route complex cases straight to specialized agents or teams ✅ No more hold-ups, just the fastest possible response in a critical situation
OMNI-CHANNEL ROUTING ✅ Overcome Omni-Channel limitations ✅ Code-free case assignment rules ✅ Control and balance workloads ✅ Deploy Automatic Reassignment ✅ Manage unlimited attributes ✅ Dynamic case management ✅ Manage complex skill-sets

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Axsy Smart Forms	Case Assignment on Steroids
case triage	Not ranked	#1
cases increase service	Not ranked	#3
case assignment rules	Not ranked	#3
mobile forms	#7	Not ranked
forms	#28	Not ranked

6. App details

Long-form description · keyword frequency

Axsy Smart Forms

Axsy Smart Forms is a feature included with any of Axsy's offline-first, cross-platform, mobile apps powered by Salesforce, such as the Axsy Field Service Lightning app and the Axsy Retail Execution app. (NOTE: Axsy Field Service Lighting and Retail Execution apps require paid licenses.) It includes an easy-to-use, Salesforce-native interface for the back office to design forms. Mobile users answer forms using one of Axsy's Mobile Apps and an experience designed for ease-of-use and efficiency through less screens and less clicks when answering long, complex surveys. - Drag-and-drop form editing via the Salesforce-native Smart Forms Designer - Multiple question types: checkbox, text, number, picklists, date entry, photo capture and signature capture - Include conditions, branching logic, loops and validation rules to help intelligently guide users - Ability for mobile users to save their progress and continue forms at a later time - Responses are saved back to Salesforce where they can be reviewed and mapped to other Salesforce objects for further analysis and reporting - Designed to scale exceptionally well, even with forms that have hundreds or thousands of elements

Top keywords

forms6×3.33%
axsy4×2.22%
mobile4×2.22%
salesforce3×1.67%
users3×1.67%
axsy field2×1.11%
axsy field service2×1.11%
axsy's2×1.11%
back2×1.11%
capture2×1.11%
designed2×1.11%
execution2×1.11%

Case Assignment on Steroids

The gold standard in intelligent Case Assignment Systems. Delivers AI-powered Case routing solutions to high-performance Service Teams TEAM MANAGEMENT ✅ Code-free case assignment rules ✅ Unlimited point-&-click attributes ✅ Dynamic load-balancing ✅ Caps & quotas ✅ Live agent availability ✅ Active shift management ASSIGNMENT MODELS ✅ SLA-based routing ✅ Skills-based lead routing ✅ Attribute-based routing ✅ Workload-based routing ✅ Availability-based routing ✅ Omni-channel routing ENTERPRISE FEATURES ✅ Automated Case triage ✅ Advanced Case assignment rules ✅ Automated Case deflection ✅ Dynamic Actions with AI extensions ✅ AI-powered sentiment analysis ✅ Complex, high-volume scenarios ✅ Segmented Business Units ✅ Advanced territory assignment ✅ Automated prioritization ✅ Automated escalations & notifications ✅ Auto-Reassignment ✅ Weighted round robin ✅ Email automation USE CASES ✅ Case assignment; Case routing; Case distribution; Case management ✅ Omni Channel routing ✅ Work order assignment ✅ Tickets, Support Requests ✅ Territory assignment ✅ Eliminate queues ✅ Assign standard or custom objects To learn more, go to www.ortooapps.com

Top keywords

case10×7.81%
routing9×7.03%
assignment8×6.25%
automated4×3.13%
case assignment4×3.13%
management3×2.34%
advanced2×1.56%
ai-powered2×1.56%

Axsy Smart Forms vs Case Assignment on Steroids

Axsy Smart Forms

1. Listing metadata

Case Assignment on Steroids

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Axsy Smart Forms or Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI cheaper?

Should I choose Axsy Smart Forms or Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI?

Which is faster to set up, Axsy Smart Forms or Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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Can I migrate data between Axsy Smart Forms and Case Assignment on Steroids: Dynamic Assignment Rules, Omni-Channel Routing + AI?