Deloitte Cloud4M for Manufacturing
This is an overview of Cloud4M capabilities : BUYER • Accessibility and collaboration around sales agreements • Continuous support for the company’s purchases, existent agreements and service inquiries • Rebates management accessibility • Asset management tools, including spare parts availability SALES REPRESENTATIVE • Manage both new sales and run-rate business • Built-in visit reporting to capture relevant data • Full visibility into the sales agreement lifecycle and planned + actual order volumes • Keep track of your biggest competitors PRODUCT MANAGER • Better visibility into ordering processes to meet demand • Scale-up or down the production plan when responding to demand fluctuations SERVICE EXPERT • Be the main point of contact for the customer in case of questions or issues • Find solutions or bring in the right technical experts • Build great customer relationships through solution-oriented communication FIELD SERVICE AGENT • A straight-forward schedule, the correct tools and informational details on how to resolve issues in a timely-manner • Simple appointment routing features and access to real-time stats, pushed to a mobile device
Top keywords
- sales4×2.53%
- service3×1.90%
- accessibility2×1.27%
- agreements2×1.27%
- customer2×1.27%
- demand2×1.27%
- issues2×1.27%
- management2×1.27%
- visibility2×1.27%
SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%