Side-by-side comparison · 24 data points·14% similar
3B Forms is a Salesforce-native, no-code form builder that empowers teams to create branded, mobile-first online forms. Collect accurate data, manage file uploads, and guide users with conditional logic — all seamlessly integrated with Salesforce.
| 3B Forms - Forms, Surveys and Agreements | Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation | |
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Power your Salesforce data collection and lead capture with our no-code form builder, featuring dynamic prefill, e-signatures, custom PDF documents, and more — enhanced with AI agents that automatically create, update, and track records in real time.
| Metric | 3B Forms - Forms, Surveys and Agreements | Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.6 ★ |
| Total reviews | 48 | ★ 136 |
| Free plan | — | ★ Yes |
| Pricing | paid | freemium |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | ★ 9 | 6 |
| Review velocity (30d) | 0 new | 0 new |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2019 | Aug 2023 |
Based on the data on this page, 3B Forms - Forms, Surveys and Agreements is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation offers a free tier (freemium) while 3B Forms - Forms, Surveys and Agreements starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation has the larger user base (136 reviews vs 48), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 3B Forms - Forms, Surveys and Agreements's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to 3B Forms - Forms, Surveys and Agreements; mid-market and enterprise merchants with specific feature requirements should evaluate both — Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation's 136-review base may include the workflow context that matches your specific use case better than 3B Forms - Forms, Surveys and Agreements's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 3B Forms - Forms, Surveys and Agreements audit • Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation audit
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| Keyword | 3B Forms - Forms, Surveys and Agreements | Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation |
|---|---|---|
| powerful forms | #3 | #1 |
| forms surveys | #8 | #4 |
| salesforce form | #12 | #3 |
| forms | #12 | #6 |
| forms and | #12 | #6 |
| Signal | 3B Forms - Forms, Surveys and Agreements | Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation |
|---|---|---|
| Average rating | 4.9 ★ (48) | 4.6 ★ (136) |
| Rating distribution | 5100% 40% 30% 20% 10% | 573% 427% 30% 20% 10% |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +0 | +0 |
| Reviews · last 90 days | +1 | +2 |
Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation is the cheaper option — it offers a free plan (freemium). 3B Forms - Forms, Surveys and Agreements starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
3B Forms - Forms, Surveys and Agreements has the higher average rating (4.9★ from 48 reviews) compared to Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation (4.6★ from 136 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. 3B Forms - Forms, Surveys and Agreements fits better if you prioritize rating consistency; Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation has more onboarding documentation maturity (136 reviews vs 48), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Extremely useful tool for sharp and dynamic forms I have worked with many companies that have required some sort of form/survey and navigating a screen flow or custom guest-facing option is always a pain. 3BForms has made the process of creating a form so easy and intuitive that I have been able to teach my clients th
Super praktisch Für uns ist es super, dass Jotform mit Salesforce zusammenarbeitet und der Datenaustausch funktioniert.
3B Forms - Forms, Surveys and Agreements typically suits early-stage and growth-mode stores based on its review-base composition (48 reviews). Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation aligns more with early-stage and growth-mode stores (136 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. 3B Forms - Forms, Surveys and Agreements and Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from 3B Forms - Forms, Surveys and Agreements" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
User-friendly and Professional I’ve been using Jotform for about five years now, and I find it user-friendly and it really gives our work that professional polish. Whenever I need something a bit more custom, I reach out to the help desk, and while they’re helpful, I’d love to see more in-depth video lessons or course
Very easy to set up and implement The platform is very easy to use, very low learning curve. The only reason I am not giving 5 stars is I would love to see more features/customizations. Additionally, an ability to create a "flow" to initiate a form to be sent for digital signatures from Salesforce using JotForms.
Great for data collection. Our nonprofit is in the process of digitizing our data collection processes in rural Uganda. It's an immense process, and leveraging Jotform has made the project possible!
Great tool for capturing data from external parties into Salesforce If you need external users to fill out forms and have that data to go into your Salesforce custom objects, then Jotform and it's integration with Salesforce provides a simple and effectively way to achieve this.