Pharos - Observability, Exception, Error, Stack trace monitoring for DevOps
Pharos is the only observability tool for Salesforce that takes the guesswork out of error resolution and keeps your org running smoothly. More than just a logging tool, Pharos identifies, traces, and monitors every error across your entire Salesforce stack, giving you a comprehensive and precise view of what's broken, what's slow, and what needs to be fixed. Built using time-proven observability strategies, Pharos provides rich implementations of logs, metrics, monitoring, alerts, and visualization, giving you an actionable view into all issues in your Salesforce org. No need to sift through heaps of exception emails and hundreds of logs, or waste time chasing users to recreate errors. Pharos automatically tracks errors in flows, apex code, triggers, lwc, batch processes, and managed packages. Whether you’re a large enterprise grappling with a complex environment, or a small nonprofit with limited staff, Pharos is the missing piece your Salesforce environment needs to run predictably and issue-free, giving your team time back to focus on innovation, and giving your users a trouble-free experience that will boost adoption rates.
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SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
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