Proton Text vs Sinergify - A Salesforce Jira Connector

Side-by-side comparison · 24 data points

Proton Text

5.0·30reviews

SMS/MMS Text Lightning Component with Integration to Salesforce® Objects. 1-to-1 texting with optional Google Translate and Sms2Agent features. Proton Blaster handles bulk SMS to thousands, and our automation library makes SMS part of your workflow.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Sinergify - A Salesforce Jira Connector	Proton Text
Tagline	“Sinergify—a connector for Salesforce and Jira integration—helps organizations bring various customer-facing and backend teams to a common platform paving the way for greater cross-functional collaboration.”205 chars	“SMS/MMS Text Lightning Component with Integration to Salesforce® Objects. 1-to-1 texting with optional Google Translate and Sms2Agent features. Proton Blaster handles bulk SMS to thousands, and our automation library makes SMS part of your workflow.”249 chars
Description	1163 / 2000 chars58% used	1181 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Grazitti Interactive™

Feature comparison between Sinergify - A Salesforce Jira Connector and Proton Text
Metric	Sinergify - A Salesforce Jira Connector	Proton Text
Rating	5.0 ★	★ 5.0 ★
Total reviews	26	★ 30
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	★ 5 tiers
Listed features	3	★ 9
Languages	16 supported	16 supported
Listed since	Nov 2019	Aug 2018

AppRanks verdict

Generated from live data on this page

Sinergify - A Salesforce Jira Connector and Proton Text are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Sinergify - A Salesforce Jira Connector at paid, Proton Text at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Sinergify - A Salesforce Jira Connector audit • Proton Text audit

Listed	November 15, 2019	August 28, 2018

Last updated	—	—

3. Features

As listed by each developer

Sinergify - A Salesforce Jira Connector

Sinergify is a native connector that enables a free flow of information and silo-free interactions amongst various teams using the Salesforce and Jira ecosystems.
The product allows integration of all standard and custom Salesforce objects of all SFDC products (Service, Community, Sales Cloud, etc.) with both cloud and on-premises versions of Jira products (Core, Ops, Software, and Service Desk).
Team-wise benefits of Sinergify: Support: Improved service experience with effective case management Product: Customer-centric product road mapping using customer feedback Engineering: Aligned goals with the product team with a closed feedback loop

Proton Text

𝗘𝗔𝗦𝗬 𝟭-𝗧𝗢-𝟭 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 ▸ Text Contacts, Leads, and Users from a Home or record page, Utility Bar or Mobile app. ▸ Link to records ▸ Scheduled texts ▸ Send images & files ▸ Out-of-Office autoreply/forwarding
★★★★★ 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗔𝗡𝗗 𝗧𝗘𝗖𝗛 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ▸ Read our reviews — all five stars! There's a reason for that ▸ You get personalized support for set up and ongoing needs ▸ You are important to us ▸ Special attention for nonprofit customers
𝗕𝗨𝗟𝗞 𝗦𝗠𝗦 & 𝗠𝗠𝗦 𝗕𝗟𝗔𝗦𝗧𝗦 ▸ Blast to thousands of Campaign Members, with full integration to Campaign reporting and opt-out. ▸ Blast to any object List View or CSV list import. ▸ Powerful response handling and real-time error reporting.
𝗕𝗘𝗦𝗧 𝗣𝗥𝗜𝗖𝗜𝗡𝗚 𝗙𝗢𝗥 𝗡𝗢𝗡𝗣𝗥𝗢𝗙𝗜𝗧𝗦 ▸ Proton Text is available to nonprofit organizations, priced on a sliding scale to be affordable to everyone. ▸ Nonprofits can join the Twilio Impact program for additional savings on all usage fees.
𝗢𝗣𝗧-𝗜𝗡 / 𝗢𝗣𝗧-𝗢𝗨𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 ▸ Easily comply with privacy best practices for opt-in and opt-out preferences. ▸ Proton Text automatically handles setting opt-in/out, based on recipient responses to 1-to-1 texts, blasts, notifications.
𝗧𝗘𝗫𝗧 𝗧𝗘𝗠𝗣𝗟𝗔𝗧𝗘𝗦 𝗪𝗜𝗧𝗛 𝗠𝗘𝗥𝗚𝗘 𝗩𝗔𝗥𝗜𝗔𝗕𝗟𝗘𝗦 ▸ Use {!MergeVariables} to personalize 1-to-1 texts and blast messages to thousands. ▸ Proton Text comes with merge variables for standard fields, and you can create your own.
𝗔𝗚𝗘𝗡𝗧𝗙𝗢𝗥𝗖𝗘 𝗥𝗘𝗔𝗗𝗬! ▸ Sms2Agent provides direct agent interactions via your mobile phone texting app. ▸ View Agent Conversations. ▸ Apex Action generates a transcript of all Proton Text conversations related to recipient or any recordId.
𝗥𝗘𝗔𝗟𝗧𝗜𝗠𝗘 𝗚𝗢𝗢𝗚𝗟𝗘 𝗧𝗥𝗔𝗡𝗦𝗟𝗔𝗧𝗘 ▸ Proton GTX (additional subscription) provides realtime translation powered by Google Translate. ▸ Enhance your customer satisfaction by connecting in any of 100+ languages!
𝗡𝗔𝗧𝗜𝗩𝗘 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗬 𝗖𝗟𝗢𝗨𝗗 𝗜𝗡𝗧𝗘𝗚𝗥𝗔𝗧𝗜𝗢𝗡 ▸ Nonprofit Cloud integration, linking conversations to Fundraising, Gifts, Donor Management and Program Management records. ▸ Field Service Cloud integration ▸ Education Cloud integration

Keyword	Sinergify - A Salesforce Jira Connector	Proton Text
lead	Not ranked	#22
feedback	#28	Not ranked
appointment	Not ranked	#31
feedback form	#68	Not ranked
workflow	Not ranked	#73

9. App details

Long-form description · keyword frequency

Sinergify - A Salesforce Jira Connector

Sinergify Use Cases: ● JIRA ISSUE MANAGEMENT Users would be able to easily create, link/unlink, update and track Jira issues directly from Salesforce ● BI-DIRECTIONAL, CONTROLLED SYNCING OF DATA, COMMENTS, AND ATTACHMENTS The integration allows the bi-directional syncing of data including comments and attachments. Admins have to decide what comments, attachments should be visible and to whom ● AUTO JIRA CREATION Use our inbuilt methods in your Process Builders, Triggers, Apex to create a Jira issue automatically ● ADVANCED SEARCH Leverage an improved search capability that allows searching based on multiple facets including Jira components, filters, case numbers, etc. ● JIRA STATUS/TRANSITION HANDLING Users can change the status of Jira issues right from Salesforce. Also, Jira transitions, which include screens asking for additional information to change the Jira status, can be handled in Salesforce ● FEED ITEM CONTROL Use #linktojira to link a case or any other object (based on field mapping) to a Jira issue. Also, sync your feeds as a comment on Jira or use them to sync files using #sendtojira. For more details, visit www.sinergify.com

Top keywords

jira11×6.25%
attachments3×1.70%
comments3×1.70%
issue3×1.70%
jira issue3×1.70%
salesforce3×1.70%
status3×1.70%
allows2×1.14%
bi-directional2×1.14%
case2×1.14%
change2×1.14%
comments and attachments2×1.14%

Proton Text

𝗕𝗢𝗢𝗦𝗧 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗔𝗧𝗜𝗦𝗙𝗔𝗖𝗧𝗜𝗢𝗡 & 𝗧𝗘𝗔𝗠 𝗣𝗥𝗢𝗗𝗨𝗖𝗧𝗜𝗩𝗜𝗧𝗬 𝗪𝗜𝗧𝗛 𝗦𝗠𝗦 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 Customers & leads want to text from their phones and you need to integrate those conversations into your Salesforce workflow. Your team saves time and money, while driving up lead conversation through interaction frequency and velocity. Proton Text looks and feels like a messaging app on your phone, with timestamped talk bubbles 💬, error reporting, emojis 😃, photos and file📎 attachments. Maximize productivity with scheduled texts, QuickResponse templates that personalize frequently-used messages, and Out-of-Office autoreply & forwarding. Automate your texts for Appointment Reminders, Text-to-Case, Text-to-Lead & Lead Nurturing flows, and more. 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪 𝗬𝗢𝗨 𝗪𝗔𝗡𝗧 𝗔 𝗣𝗥𝗢𝗧𝗢𝗡 𝗕𝗟𝗔𝗦𝗧𝗘𝗥! Proton Blaster schedules SMS Blasts to Campaign Members or any List View or CSV file. Automatic response handling, opt-in/opt-out management, and real-time error reporting. Enables marketing and privacy best practices. 14-Day Free Trial. Email [email protected] for a live demo! Setup videos and free automation at www.protontext.com.

Top keywords

com2×1.46%
error2×1.46%
error reporting2×1.46%
file2×1.46%
lead2×1.46%
proton2×1.46%
reporting2×1.46%
text2×1.46%
texts

Frequently asked

Common questions about this comparison

Is Sinergify - A Salesforce Jira Connector or Proton Text cheaper?

Both Sinergify - A Salesforce Jira Connector and Proton Text offer paid plans only. Sinergify - A Salesforce Jira Connector starts at paid; Proton Text starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Sinergify - A Salesforce Jira Connector or Proton Text?

Sinergify - A Salesforce Jira Connector (5.0★, 26 reviews) and Proton Text (5.0★, 30 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Sinergify - A Salesforce Jira Connector or Proton Text?

It depends on what you're optimizing for. Sinergify - A Salesforce Jira Connector fits better if you prioritize broader integrations; Proton Text is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Sinergify - A Salesforce Jira Connector or Proton Text?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Proton Text has more onboarding documentation maturity (30 reviews vs 26), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Sinergify - A Salesforce Jira Connector typically suits early-stage and growth-mode stores based on its review-base composition (26 reviews). Proton Text aligns more with early-stage and growth-mode stores (30 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Sinergify - A Salesforce Jira Connector and Proton Text?

Migration support varies by app and category. Sinergify - A Salesforce Jira Connector and Proton Text both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Sinergify - A Salesforce Jira Connector" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Proton Text vs Sinergify - A Salesforce Jira Connector

Proton Text

1. Listing metadata

Sinergify - A Salesforce Jira Connector

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Sinergify - A Salesforce Jira Connector · 3 changes

Proton Text · 3 changes

9. App details

Frequently asked

Is Sinergify - A Salesforce Jira Connector or Proton Text cheaper?

Which has better reviews, Sinergify - A Salesforce Jira Connector or Proton Text?

Should I choose Sinergify - A Salesforce Jira Connector or Proton Text?

Which is faster to set up, Sinergify - A Salesforce Jira Connector or Proton Text?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Sinergify - A Salesforce Jira Connector and Proton Text?