Side-by-side comparison · 24 data points
AI-powered SYNC that brings your ECI M1 data—accounts, orders, contacts, products, and more—right into Salesforce. Everything you need, always ready.
| ECI M1 SYNC | Survey Vista | Forms, NPS & CSAT Surveys, Quizzes | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.
| Metric | ECI M1 SYNC | Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 231 |
| Free plan | — | ★ Yes |
| Pricing | paid | freemium |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | 6 | ★ 9 |
| Review velocity (30d) | — | 4 new |
| Languages | 4 supported | 16 supported |
| Listed since | Jan 2019 | Jun 2020 |
Based on the data on this page, Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs ECI M1 SYNC's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce offers a free tier (freemium) while ECI M1 SYNC starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce has the larger user base (231 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ECI M1 SYNC's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — ECI M1 SYNC's 0-review base may include the workflow context that matches your specific use case better than Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ECI M1 SYNC audit • Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | ECI M1 SYNC | Survey Vista | Forms, NPS & CSAT Surveys, Quizzes |
|---|---|---|
| surveys | Not ranked | #1 |
| survey builder | Not ranked | #3 |
| survey | Not ranked | #3 |
| Signal | ECI M1 SYNC | Survey Vista | Forms, NPS & CSAT Surveys, Quizzes |
|---|---|---|
| Average rating | 0.0 ★ (0) | 5.0 ★ (231) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 43% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +4 |
| Reviews · last 90 days | — | +14 |
No reviews yet.
Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce is the cheaper option — it offers a free plan (freemium). ECI M1 SYNC starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
It depends on what you're optimizing for. ECI M1 SYNC fits better if you prioritize broader integrations; Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce has more onboarding documentation maturity (231 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
ECI M1 SYNC typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce aligns more with early-stage and growth-mode stores (231 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Great experience with outstanding support The team walk me through step by step while support us during the onboarding and build the survey according our design.
Easy to use and powerful to build a form with complicated logics if you want easy to use features like google form but have much more features to build something more than basic, then this is your best choice
Great Customer Support! I cannot recommend Survey Vista enough, specifically for their customer support. The team is incredibly responsive. Every time I've reached out with a question or a technical snag, they respond fast. Even when I've requested a feature or a specific workflow that isn't supported, they work with
Their Support is exceptional! I am amazed at how prompt and thorough Survey Vista support is. Every time I need assistance, they respond quickly and stick with the issue until 100% resolved. Couldn't ask for anything better.
Perfect tool for our need SurveyVista is easy to use and integrates perfectly with Salesforce. We mainly use it to rate Salesforce case answers, and it works very well. Customer support is excellent—responsive and efficient. Highly reliable solution.
Migration support varies by app and category. ECI M1 SYNC and Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ECI M1 SYNC" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
