1. Listing metadata
Field-level data| Plex SYNC | Survey Vista | Forms, NPS & CSAT Surveys, Quizzes | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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| Platforms | ||
| Developer |
| Plex SYNC | Survey Vista | Forms, NPS & CSAT Surveys, Quizzes | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.
| Metric | Plex SYNC | Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce |
|---|---|---|
| Rating | ★ 5.0 ★ | 5.0 ★ |
| Total reviews | 1 | ★ 231 |
| Free plan | — | ★ Yes |
| Pricing | paid | freemium |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | 5 | ★ 9 |
| Review velocity (30d) | — | 4 new |
| Languages | 4 supported | 16 supported |
| Listed since | Dec 2018 | Jun 2020 |
Plex SYNC and Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. On pricing, Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce offers a free tier (freemium) while Plex SYNC starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce has the larger user base (231 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Plex SYNC's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Plex SYNC audit • Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce audit
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| Last updated | — | — |
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| Keyword | Plex SYNC | Survey Vista | Forms, NPS & CSAT Surveys, Quizzes |
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| surveys | Not ranked | #1 |
| survey builder | Not ranked | #3 |
| survey | Not ranked | #3 |
| Signal | Plex SYNC | Survey Vista | Forms, NPS & CSAT Surveys, Quizzes |
|---|---|---|
| Average rating | 5.0 ★ (1) | 5.0 ★ (231) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 43% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +4 |
| Reviews · last 90 days | — | +14 |
No reviews yet.
Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce is the cheaper option — it offers a free plan (freemium). Plex SYNC starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Plex SYNC (5.0★, 1 reviews) and Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce (5.0★, 231 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Plex SYNC fits better if you prioritize rating consistency; Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce has more onboarding documentation maturity (231 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Great experience with outstanding support The team walk me through step by step while support us during the onboarding and build the survey according our design.
Easy to use and powerful to build a form with complicated logics if you want easy to use features like google form but have much more features to build something more than basic, then this is your best choice
Great Customer Support! I cannot recommend Survey Vista enough, specifically for their customer support. The team is incredibly responsive. Every time I've reached out with a question or a technical snag, they respond fast. Even when I've requested a feature or a specific workflow that isn't supported, they work with
Their Support is exceptional! I am amazed at how prompt and thorough Survey Vista support is. Every time I need assistance, they respond quickly and stick with the issue until 100% resolved. Couldn't ask for anything better.
Perfect tool for our need SurveyVista is easy to use and integrates perfectly with Salesforce. We mainly use it to rate Salesforce case answers, and it works very well. Customer support is excellent—responsive and efficient. Highly reliable solution.
Plex SYNC typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce aligns more with early-stage and growth-mode stores (231 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Plex SYNC and Survey Vista | Forms, NPS & CSAT Surveys, Quizzes — 100% Native Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Plex SYNC" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.