AC Knowledge Management Enterprise
OpenAI-Powered Intelligent Search and Recommendations deliver faster, more relevant article results to users — boosting self-service and satisfaction. Our AI integration enhances both standard filtering and advanced navigation configurations: users can easily search one knowledge base or browse structured guides and manuals. User-Created Articles: Empower your community to contribute valuable content. Articles are saved as drafts until reviewed and published by knowledge managers. Content Collapsible Sections: Navigate directly to any article section without endless scrolling, thanks to expandable sections and anchor links. Article Following & Subscription: Site members can subscribe to articles and get update notifications via email. Rating System: Collect feedback with 5-star or thumbs-up/down ratings to understand article impact. Multiple Knowledge Bases: Manage knowledge bases for multiple products, each searchable separately. Landing Pages for Data Categories: Build unique landing pages organized by category. Case Deflection Analytics: Track case deflection metrics, including page visits, article views, and deflected cases, to measure knowledge base performance.
Top keywords
- article5×3.25%
- knowledge5×3.25%
- articles3×1.95%
- base2×1.30%
- bases2×1.30%
- case2×1.30%
- case deflection2×1.30%
- content2×1.30%
- deflection2×1.30%
- knowledge base2×1.30%
- knowledge bases2×1.30%
- landing2×1.30%
CalendarAnything - Resource Allocation, Project Management, Campaign Management
CalendarAnything lets you visualize any Salesforce object with a date or time field while enabling self-scheduling and appointment booking directly within Salesforce—no external tools required. Build calendars for resource allocation, project management, campaigns, media planning, production workflows, field service, and more. Integration with Outlook, Google, Slack, and Zoom consolidates all your scheduling in one central location. CalendarAnything is industry-agnostic, enabling users to create customizable Salesforce calendars using any standard, custom, or external object. Overlay events, opportunities, and production schedules alongside your Outlook or Google calendars to avoid scheduling conflicts, like client calls overlapping personal obligations. Availability Scheduling integrates self-scheduling capabilities to optimize workflows. Allow resources to set availability for bookings or let customers book assets directly through your website or digital experience. All captured data flows into Salesforce for streamlined management Easy & Flexible: At-a-glance insights, in-place updates, and color-coded prioritization. Fully customizable and extensible with custom development.
Top keywords
- salesforce4×2.70%
- calendars3×2.03%
- scheduling3×2.03%
- availability2×1.35%
- calendaranything2×1.35%
- custom2×1.35%
- customizable2×1.35%
