Lightning Universal Lookup Component vs Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

Side-by-side comparison · 24 data points

Lightning Universal Lookup Component

4.4·58reviews

Boost development of your custom components with a new powerful lookup component. It looks like a standard one, it is very simple in customization and it works everywhere - even on Salesforce1.

Shopifyfree

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1. Listing metadata

Field-level data

	Lightning Universal Lookup Component	Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering
Tagline	“Boost development of your custom components with a new powerful lookup component. It looks like a standard one, it is very simple in customization and it works everywhere - even on Salesforce1.”193 chars	“With Coveo, you can unify data across your systems, reduce agent search time, and boost customer satisfaction. Try Coveo today to increase efficiency and drive higher engagement.”178 chars
Description	1036 / 2000 chars52% used	1104 / 2000 chars55% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Synebo	Coveo

At a glance

9 metrics · auto-computed

Feature comparison between Lightning Universal Lookup Component and Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering
Metric	Lightning Universal Lookup Component	Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering
Rating	4.4 ★	★ 5.0 ★
Total reviews	58	★ 62
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	16 supported
Listed since	Oct 2017	Feb 2013

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Lightning Universal Lookup Component's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Lightning Universal Lookup Component offers a free tier (free) while Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering; mid-market and enterprise merchants with specific feature requirements should evaluate both — Lightning Universal Lookup Component's 58-review base may include the workflow context that matches your specific use case better than Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Lightning Universal Lookup Component audit • Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering audit

Listed	October 2, 2017	February 20, 2013

Last updated	—	—

3. Features

As listed by each developer

Lightning Universal Lookup Component

Easy to customize
Looks like a Standard
Works on Salesforce1

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

UNIFIED ACCESS ACROSS CLOUDS ➡ Connect knowledge from 30+ data sources and 100+ systems across Salesforce Clouds (Sales, Service, Commerce, Experience, etc.).
RELEVANT GENERATIVE ANSWERING ➡ Automate customer support with AI-generated answers, improving case deflection by up to 20% and increasing call center efficiency.
OPTIMIZED PRODUCT DISCOVERY ➡ Enhance commerce experiences with predictive search, faceting, and personalized recommendations to drive conversions.

Keyword	Lightning Universal Lookup Component	Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering
jotform	Not ranked	#75
freeform	#82	Not ranked
powerful forms	#94	Not ranked
chatbot	Not ranked	#97

9. App details

Long-form description · keyword frequency

Lightning Universal Lookup Component

Lightning allows us to create convenient, feature-rich components, however, the problem is that not all the functionality from classic Salesforce is currently available. This leads to more time-consuming and expensive component development process. In Synebo we are always trying to find the best and the most optimized way for our customers in order to fully satisfy their needs and it goes without saying that we are adhering to saving their budget. We have created Lightning Lookup component that is able to save your time when you want to add a lookup field to your custom component. Now you don't have to waste your time on creating and testing your own component for lookup. You simply may use our Lightning Universal Lookup Component. We used Lightning design System, therefore, our component looks and works like a standard Lightning Lookup field. It is very simple and convenient in implementation and customization. You also may use it for custom and standard objects. Furthermore, our component is supported on Salesforce1.

Top keywords

component7×4.22%
lightning5×3.01%
lookup5×3.01%
convenient2×1.20%
custom2×1.20%
field2×1.20%
lightning lookup2×1.20%
lookup component2×1.20%
lookup field2×1.20%
standard2×1.20%
time2×1.20%

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

Coveo for Salesforce transforms your Salesforce experience with AI-powered search, recommendations, and generative answering. Designed for organizations looking to streamline operations, deliver exceptional customer service, and provide seamless, personalized experiences, Coveo delivers value at every digital touchpoint. AI-Powered Search & Generative Answering ➡ Equip agents with AI-powered tools that unify content from various sources, delivering real-time, contextual information without the need for content migration. ➡ With generative answering, agents spend less time searching and more time engaging with customers, improving first contact resolutions and overall satisfaction. Machine Learning ➡ Coveo identifies relevant keywords in large blocks of text using Intelligent Term Detection to provide contextual content recommendations. ➡ Coveo uses smart context to automatically boost or filter content with matching product metadata. Insight Panel and User Actions ➡ Coveo uses Automatic Relevance Tuning (ART) to automatically boost relevant results based on previous interactions.

Top keywords

coveo5×3.65%
content4×2.92%
ai-powered3×2.19%
answering3×2.19%
generative3×2.19%
generative answering3×2.19%
agents2×1.46%
ai-powered search2×1.46%

Frequently asked

Common questions about this comparison

Is Lightning Universal Lookup Component or Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering cheaper?

Lightning Universal Lookup Component is the cheaper option — it offers a free plan (free). Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Lightning Universal Lookup Component or Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering?

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering has the higher average rating (5.0★ from 62 reviews) compared to Lightning Universal Lookup Component (4.4★ from 58 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Lightning Universal Lookup Component or Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering?

It depends on what you're optimizing for. Lightning Universal Lookup Component fits better if you prioritize broader integrations; Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Lightning Universal Lookup Component or Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering has more onboarding documentation maturity (62 reviews vs 58), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Lightning Universal Lookup Component typically suits early-stage and growth-mode stores based on its review-base composition (58 reviews). Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering aligns more with early-stage and growth-mode stores (62 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Lightning Universal Lookup Component and Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering?

Migration support varies by app and category. Lightning Universal Lookup Component and Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Lightning Universal Lookup Component" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Lightning Universal Lookup Component vs Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

Lightning Universal Lookup Component

1. Listing metadata

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Lightning Universal Lookup Component · 1 changes

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering · 2 changes

9. App details

Frequently asked

Is Lightning Universal Lookup Component or Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering cheaper?

Which has better reviews, Lightning Universal Lookup Component or Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering?

Should I choose Lightning Universal Lookup Component or Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering?

Which is faster to set up, Lightning Universal Lookup Component or Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Lightning Universal Lookup Component and Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering?